Product Designer

Posted 3 Days Ago
Hiring Remotely in USA
Remote
Mid level
Healthtech • Software
The Role
In this role, you will collaborate with a cross-functional team to design and prototype patient and admin-facing product features, engaging with customers to understand their needs and measuring the impact of new features. You will also maintain and contribute to the design system. The focus is on creating intuitive experiences for users in the healthcare sector.
Summary Generated by Built In

We’re Luma Health

Needing healthcare can be hard — getting care shouldn’t be.

We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it.

So, we’ve created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end.

 The role

The Design team owns both brand and product experiences at Luma Health. We strive to create impactful tools that perfectly balance usability, scale, and delight.

As a Product Designer, you'll focus on creating meaningful products for our customers and their patients. Our users balance busy workloads — from the office manager trying to get a hold of patients, to the parent trying to schedule appointments for their entire family — and it'll be your job to craft tools to make their work easier.

What YOU will do at Luma Health

  • Work with a specialized cross-functional team to conceptualize, design, prototype, test, and ship features for our patient-facing experiences, as well as our admin-facing experiences
  • Engage directly with customers to understand their challenges and workflows.
  • Translate open-ended concepts into both long-term objectives and tactical needs
  • Assist in measuring the impact of new features and how well they achieve their goals.
  • Contribute to our design system, ensuring it grows as we do.
  • Share and review work with fellow designers and cross-functional partners to continuously improve the quality of our products.

Who you are

  • Have 3+ years of experience working for a product-driven company (SaaS experience preferred)
  • Have experience designing business and consumer-focused products (Bonus for experience designing data-dense products)
  • A diverse portfolio that demonstrates your ability to craft intuitive experiences
  • Have experience collaborating with a cross-functional team and giving/ingesting feedback in a thoughtful way 
  • Open-minded and confident championing the right solution
  • Attentive to detail and always determined to push work to the next level
  • Strong organizational and time management skills, and the ability to balance multiple priorities on a tight schedule

Join us in making healthcare more accessible and user-friendly, one experience at a time.

We Take Care of You!

  • Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs.
  • Work Life Balance
  • Flexible Time Off
  • Wellness Programs
  • Discounted Perks
  • 401(k) and Company Equity

Don’t meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace so if you’re excited about this role but your past experience doesn’t align  with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here.

Come join us if you want to make a difference in health care.

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Luma also include stock options + benefits (including medical, dental, and vision.)

Pay Range: $115,000 - $130,000

Note: we have been made aware of individuals fraudulently claiming to represent Luma Health recruiting. Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to [email protected].

Top Skills

Product Design
Ux/Ui Design
The Company
HQ: San Mateo, CA
152 Employees
Hybrid Workplace
Year Founded: 2015

What We Do

Luma's Patient Success Platform™ unifies and automates each of a patient's healthcare journeys -- access & operational, clinical, and financial -- to help them be healthier. It integrates with more than 80 EHRs to give staff and clinicians a fuller view of the patient with less manual outreach.

With Luma, healthcare organizations see an average of 37% more referred patients in the first six months, and achieve a 39% average revenue increase.

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