In an increasingly digital world, there is a desperate need to augment our human experience by getting us to interact with the real world around us and the people in it. At Headout, our mission is to be the easiest, fastest, and the most delightful way to head out to our next real-life experience. We do this by running a managed marketplace to the world’s most exceptional real-life experiences — from immersive tours to museums to live events and everything in between.
We’ve got scale, fast growth, and solid fundamentals
Headout has served tens of millions of guests from 196 countries (every single sovereign state on the planet) on one of our experiences across 100+ cities in 9 languages. Today, we have sales of 100s of millions of $s a year and are growing rapidly. Contrary to the norm, we deliver this scale and growth while being profitable. We've been unit profitable for 18 months + and have recently turned EBITDA profitable as well. We have raised $60M+ from top-tier investors and are building a durable company for the long term - because that's what our mission needs and deserves.
Now is the right time
While we have a fast-growing business, we are still very early in our journey with a large upside to capture and have a team that is small enough for you to have an indelible outsized impact on our journey. We are not too early, we are not too late.
Our culture
Every place has its own beat and we are no different. We are not the right place for everybody but we are the right place for a certain group of people. Read more about it here: https://bit.ly/HeadoutPlaybook
👩💻 The role
Product Design is a fast-growing team at Headout of creative, collaborative, strategic people who care deeply about defining new paradigms for our products. You’ll get to work with a cross-functional team {ex: designer, researcher, and writers} working together to build a global travel platform for the users to rely on Headout to create their memorable moments via experiences.
In this role, you will lead a lion’s share of the product design initiatives right from the word go and while you are at it, elevate our design practices throughout the team. There is a company-wide eagerness to drive strategy through design and You are expected to be the face of it via driving significant areas. You need to be world class in at least one discipline.
🤩 What makes this role special
- From India, to the world: Use your talent and expertise to craft truly world-class experiences for a global audience — it could be a couple from Costa Rica, a family from Australia, a group of friends from Norway or a solo backpacker from all over - you get the idea!
- Forging your way forward: We're a lean team mapping our journey to becoming a mature design org. This ensures you will have a swift, tangible impact, along with a chance to shape the team's trajectory.
- Bring magic to life: If you're passionate about creating delightful consumer products and pushing design boundaries, Headout is the place for you. Our products are crafted to provide magical experiences, ensuring we never settle for anything other than exceptional.
- With great challenges come great learnings: Designing for a global audience that spans 8+ languages, 20+ currencies and 24+ unique categories of experiences brings exciting challenges right to your doorstep (or Slack/Figma 😛). And with these, incredible learnings are guaranteed!
And, we are looking for someone who can live up to our principles
- Headout > I: Everything starts and ends with a singular focus to serve our mission, customers & partners.
- Move fast, Learn faster: The speed and urgency with which we decide, execute, iterate and solve is at the very core of our being.
- High standards: We care about being exceptional in our vision, thinking and execution.
- Together is better: We believe in the power of teamwork, trust and transparency. Our culture thrives because collaboration is paramount.
- Take ownership and initiative: We try to create a sense of ownership so that everyone can do their best to contribute & bring their unique perspective to the company’s growth.
🎨 What skills & experience do you need
- You have at least 5 years of experience designing digital products (for Mobile and Web) in cross-functional product teams.
- You own and drive the UX and Product metrics for your team: You take responsibility for the entire design process from initial research, ideation, conceptualization and design, to testing and validation.
- You turn user problems detected across all feedback channels into product opportunities: Work with small multi-disciplinary teams and partner closely with engineering, product, research, and customers to find innovative and practical solutions to design challenges.
- You strive to enhance the delightfulness: You design mobile and web interfaces that are incredibly simple, elegant, and enjoyable for users.
- You always contribute to design excellence and consistency: You are no stranger to working with, and contributing to design systems in your day-to-days. This means documenting it well for the entire team
- Lead and empower your team with UX expertise: You work on conceptual design, research, prototyping, detailed design, usability testing and implementation to support the team.
- Mentor and inspire designers: You actively mentor more junior members of the team and are a strong voice and advocate for design around the company.
- Set high standards for the hiring process: You’re a big part of our interview process and help us to attract top talent to the Design team and ensure we’re always raising the bar whenever we hire.
🥰 Nice to have
- You have experience working in a start-up or B2C organization.
- You have some history of working on side/hobby/indie projects.
- You have experience working on Framer/Webflow or know to build seamless prototypes.
At Headout, we don’t just accept differences — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our partners, and the community at large. Headout provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. During the interview process, if you need assistance or an accommodation due to a disability, you may contact the recruiter assigned to your application or email us at [email protected].
Privacy policy
Please note that once you apply for this job profile your personal data will be retained for a period of one (1) year. Headout shall process this data for recruitment purposes only. Once the relevant job profile is filled or once the time period of one (1) year from the date of the job application has passed, whichever is later, Headout shall either delete your data or inform you that it shall keep it in its database for future roles. In compliance with the relevant privacy laws, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that the processing of your personal data be restricted. If you have any concerns or questions about the way Headout handle your data, you can contact our Data Protection Officer for more information.
What We Do
Headout is an on-demand mobile marketplace that helps travelers discover & book the most incredible tours, activities, events & local experiences in town for the next 24 hours at exclusive discounted prices. All it takes is 3 taps and 60 seconds. We combine Uber-like convenience with HotelTonight-esque discounted pricing offering an unparalleled experience to 60% of more than 3 billion travelers that look for local experiences at the last minute.
We are the only company in the space that offers last minute deals with 15% cheaper pricing and 3x faster checkout.
iOS - http://bit.ly/tldshios
Android - http://bit.ly/tldshapp
Web - www.headout.com
Experiencing the world we live in is fundamental to our collective happiness. Headout’s mission is to unlock this happier world by connecting high-quality experiences with billions of people, giving them the opportunity to be entertained and inspired. The unique full-services brand works with small and medium experience providers to standardize a highly fragmented industry through consistent uniform upgrades to infrastructure and service levels. This gives Headout guests a comfortable and delightful experience and enhances occupancy levels, revenue and profitability for local partners.
Headout has grown 16x, is profitable and serves millions of transacting customers from 190+ countries every year. The company has offices in New York, Bangalore, Berlin, London, Dubai & Hong Kong.
