Product & Client Account Manager

Posted 4 Days Ago
Be an Early Applicant
2 Locations
Remote
Entry level
Healthtech
The Role
The role involves comprehending customer needs, managing product life cycles, collaborating with R&D on new developments, and supporting sales and marketing initiatives. Responsibilities include defining commercial requirements and working on product positioning and launches to ensure profitability and success.
Summary Generated by Built In
  • Develop deep understanding of target customers and solutions
  • Define and document commercial requirements based on regular customer and partner engagement, competitive analysis, and deep understanding of technology market trends
  • Collaborate closely with R&D leadership on the management of new product development programs to expand our portfolio
  • Manage the full product life cycle, from concept to launch to mass production and end-of-life, ensuring the success and profitability of the portfolio
  • Work daily with the Sales team and partners in support of new customer opportunities, including pricing, proposals, training, webinars, demos, etc.
  • Collaborate with Sales and Marketing to drive product positioning, product launch and other commercialization activities
  • May manage the workflow of others
  • Other duties as assigned.
The Company
HQ: Niagara Falls, New York
185 Employees
On-site Workplace
Year Founded: 1993

What We Do

For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions:

♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength.
Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own.

The enhanced HARRIS Flex solution comes with new functionality including:

♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and

♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes.

♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems

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