Product Associate

Job Description
Out of the successful launch of Chase UK in 2021, we're a new team, with a new mission. We're creating products that solve real world problems and put customers at the center - all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We're people-first. We value collaboration, curiosity and commitment.
As a Product Manager at JPMorgan Chase within the Shared Services technology team, you are the heart of this venture, focused on getting smart ideas into the hands of our internal customers as well as external customers.
While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world
Job responsibilities:

• Collaborate with adjacent teams on system integration to ensure seamless experience
• Gather and write product requirements through collaborative stakeholder partnerships
• Work closely with engineering organization to ensure quality software deliveries, aligning with product visions and customer needs
• Contribute towards API designs, and play an active role in designing a product development process that engages customer feedback and insights frequently
• Own key customer experiences, with deep understanding of their jobs-to-done and pain points from sales engagements, all the way to business-as-usual post-launch operations
• Assist with Product Management functions such as new business approvals process, product reviews, policy and compliance checks for both product and complementary operational processes, market research, and go-to-market activities
• Participate in Agile ceremonies such as sprint planning and stand-ups

Required qualifications, capabilities and skills:

• Prior experience in product management or similar function in B2B software product, early stage startup (pre-seed to series B) experience
• Experience with platform/ API products and related system design concepts in order to help translate the needs and requirements of the customers into well-designed services
• Basic understanding of additional rigor around regulatory and audit requirements (e.g. financial crime monitoring) that banks are subjected to
• Self-starter, keen to take independent ownership and responsibility in their role

Preferred qualifications, capabilities and skills

• Knowledge of financial services and the fintech space
• Experience building technical products (no coding experience required)
• Familiar with working with remote, globally distributed teams
• Experience working on platform teams, with a goal to support and empower other teams' product innovation

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.