Product Associate

Job Description
We are a team of change agents inside J.P. Morgan, driving a major transformation in how data & analytics powers Payments for our clients. The Payments Data & Analytics team is comprised of Treasury and Merchant Services. Our group balances the art of decision making with science to deliver actionable insights and innovative data products at scale. Client needs are at the center of all we do: it always starts with a deep understanding of the client needs to ultimately design a rewarding and meaningful user experience. Payments Data & Analytics is defining and executing the multi-year global analytics strategy and roadmap for the firm, driving the build-out of the analytics environment, innovative data products, establishing cross-functional and cross-LOB data assets, and shaping overall analytics best practices.
As a AI and LLM Sr. Associate Product Manager, you will work collaboratively across Payments product, data science, technology, servicing, and sales teams to shape and deliver our next generation data products focusing on Artificial Intelligence (AI) and Large Language Models (LLMs). Specifically, you will be responsible for identifying impactful use-cases within the Merchant Services business and partnering across multiple teams to deliver those use-cases.
Job Responsibilities

• Work closely with stakeholders to identify and prioritize high-impact LLM and AI use cases in the Merchant Services domain.
• Partner with product, data science, and the Machine Learning Center of Excellence (MLCOE) to design and implement AI-driven solutions.
• Lead the end-to-end product development process, ensuring timely and successful delivery of AI solutions.
• Utilize big data and analytics to inform decision-making and measure the success of AI initiatives.
• Effectively communicate complex AI concepts and project updates to business partners and senior leaders.
• Navigate and influence within a matrix organization to drive alignment and achieve business objectives.

Required qualifications, capabilities, and skills

• 3+ years of experience in Product Management, Management Consulting or Corporate Strategy.
• Bachelor's degree in a data related discipline (i.e., Computer Science, Economics)
• Experience in analytics (e.g., SQL or Python) - candidate needs to have the ability to analyze data to make decisions, experience with cloud data platforms (e.g., AWS, Snowflake)
• Proficient knowledge of the product development life cycle including discovery and requirements definition
• Superior problem structuring and communication skills to enable senior management decision making
• Experience in promoting deep technical products and concepts to a range of stakeholders

Preferred qualifications, capabilities, and skills

• Experience in the payments industry and/or technology-enabled industries is highly desirable
• Ability to identify creative and simple solutions to complex problems.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.