Product Analyst

Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technology implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans

Softrams, acquired in November 2024, forms the core of Tria Federal’s new Public Health business unit. Tria Federal (Tria) is the premier middle-market Technology and Advisory services provider delivering mission-critical digital transformation solutions to Health and Public Safety agencies across the federal sector.

At Tria, we are a diverse and dynamic professional community driven by a mission rooted in service to colleagues, customers, and community. Tria invests in its employees with a top-tier benefits package to support their physical, mental, and financial wellbeing.

Job Description: 

Softrams is looking for a product analyst with expertise in eliciting and documenting requirements. This role is part of a collaborative and agile team that supports and builds modern, standards-based responsive web applications for mission-critical health IT solutions. This is a role is a full-time w-2 employment opportunity and is on a hybrid work schedule.

Federal Requirements:

• Ability to obtain a U.S. Federal Position of Trust clearance designation.
• Must reside in and be able to perform work in the United States.
• Must have lived in the United States for 3 of the last 5 years.

Required Qualifications:

• Bachelor's degree in a related field. 
• 8+ years of experience as a product owner, business analyst, product analyst, leading requirements capture, management and analysis activities along all phases of the agile software development and developing business process models.
• Expertise with Microsoft Office applications (Word, Excel, Power Point, SharePoint, etc.).
• Must have intermediate to advanced skills with Microsoft Project/Smartsheet
• Experience with manual testing of software products.
• Knowledge of flow charts and UML using Visio, Lucidchart or similar tools will be a plus.
• Excellent oral and written communication skills.
• Expertise with Agile tools like JIRA, Confluence, Slack, Trello, etc.
• Knowledge of Healthcare, Medicare & Medicaid systems & data.
• 5+ years of experience in healthcare domain is required.
• Experience with manual testing of software products.
• Creative, visionary, critical thinking, and problem-solving skills.
• Excellent oral and written communication skills and must be detailed oriented.

Responsibilities:

• Work with customers, users, and other contractors to gather, understand, and document business, functional, technical & non-technical requirements.
• Conduct Joint Application Design (JAD) sessions, work group calls and engage customers to provide requirements and feedback.
• Conduct user research and usability testing.
• Develop and sustain Requirements Tractability Matrix (RTM).
• Develop Change Requests per established policies and procedures.
• Develop user stories and requirement documents as per project standards and guidance.
• Follow agile methodology (Scrum/Kanban) and deliver requirements/specifications for Sprint teams.
• Provide clear qualitative and quantitative information to teams and stakeholders.
• Working with development and testing team to implement requirements as per functional specifications.
• Support change control processes established to monitor and control project scope.
• Work with customers, users, and other contractors to gather, understand, and document business, functional, technical & non-technical requirements.
• Conduct Product Analysis sessions, work group calls and engage customers to provide requirements and feedback.
• Follow agile methodology (Scrum/Kanban) and develop user stories with robust acceptance criteria.
• Working with sprint team to implement, accept, and accept user stories as defined.
• Provide clear qualitative and quantitative information to teams and stakeholders.
• Support change control processes established to monitor and control product vision.
• Communicate with management, peers, and customers effectively and professionally.

Benefits and Perks:

• 65%-75% company-sponsored (including dependents) premiums towards medical, dental and vision insurance. For eligible plans and tiers, we provide 100% company-paid medical insurance. 100% employer sponsored STD, LTD and life insurance (min $100K). Voluntary life insurance option available. 
• Retirement 401(k) plan with employer matching. Immediate vesting. 
• Vacation and sick leave. 
• Maternity and parental leave.
• Discretionary bonuses, spot awards, gifts, and tenure-based rewards. 
• Company-sponsored role-based training and certifications.
• Monthly DoordashDashPass subscription. 
• Group discounts via LifeMart ADP 

Public Trust Clearance:

This role requires the hired candidate to go through public trust clearance. A minimum of 3 years of stay in the U.S. within the last 5 years is required to be eligible to qualify for public trust clearance sponsorship. 

Work Location:

We have open-collaboration offices in Leesburg, VA, Arlington, VA, and Baltimore, MD for those who may prefer to work on-site. However, Softrams, a Tria Federal Company, is a 100% remote-first team environment and works in the eastern time zone. Standard work hours are 9am ET to 5pm ET with flexibility around start and end times based on team needs.

About Softrams:

Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technology implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans.

Softrams, acquired in November 2024, forms the core of Tria Federal’s new Public Health business unit. Tria Federal (Tria) is the premier middle-market Technology and Advisory services provider delivering mission-critical digital transformation solutions to Health and Public Safety agencies across the federal sector.

At Tria, we are a diverse and dynamic professional community driven by a mission rooted in service to colleagues, customers, and community. Tria invests in its employees with a top-tier benefits package to support their physical, mental, and financial wellbeing.

EEO Statement:

Softrams, a Tria Federal Company, is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Softrams is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, or to participate in the job application or interview process, contact the Talent Acquisition Team at recruiting@softrams.com 

Know your rights poster: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf