Intergo Telecom Ltd, a fast-growing Telecom start-up with a strong presence in the industry, is seeking a detail-oriented and analytical professional to join our team as a Product Analyst. As a Product Analyst, you will play a vital role in gathering and analyzing data to drive strategic product decisions and improve the overall customer experience. You will work closely with cross-functional teams, including product managers, engineers, and designers, to identify insights, define product requirements, and optimize product performance. You will be involved with Intergo Telecom's two main products: SMS.to and Telxi.com.
Responsibilities:
- Collect and analyze user data, market trends, and competitor insights to identify improvement opportunities for our products
- Assist in defining and prioritizing product requirements based on user feedback, data analysis, and business objectives
- Create and maintain product roadmaps, feature backlogs, and release plans
- Work closely with the product team to develop user personas, user stories, and acceptance criteria
- Conduct user research, usability tests, and A/B experiments to validate product hypotheses and gather user feedback
- Monitor and analyze product performance metrics, customer feedback, and support tickets to identify areas for improvement
- Collaborate with cross-functional teams to ensure timely delivery of product features and enhancements
- Stay up-to-date with industry trends and best practices in product management and user experience design
- Bachelor's degree in Business, Computer Science, or a related field
- Prior experience as a Product Analyst or similar role in the technology industry
- Strong analytical and problem-solving skills with the ability to translate data into actionable insights
- Familiarity with product management methodologies, agile development processes, and user-centered design principles
- Proficiency in data analysis tools and techniques, such as SQL, Excel, or data visualization tools
- Excellent communication and collaboration skills to work effectively with cross-functional teams
- Detail-oriented and highly organized with the ability to manage multiple projects and priorities
- Passion for technology and staying up-to-date with industry trends
- Flexible working hours
- Growing company with the potential for professional development
- Attractive remuneration package
- 20 days annual paid leave
- Flat hierarchies
- Excellent multi-cultural environment
- Respect for work-life balance
- Hybrid or Fully remote opportunity
Top Skills
What We Do
Intergo Telecom is a fast-growing telecom and technology company developing CPaaS (Communication Platforms as a Service) and is a fully licensed telecom service provider company that was established in Cyprus in the year 2016.
Our company focuses on Enterprise Communication Solutions with powerful SMS API's, SIP Trunks (Voice), and Rich Communication Channels like Viber, Whatsapp, RCS. We are also active in International Wholesale Voice, Enterprise Voice (Telxi.com), Wholesale SMS Transit, Enterprise SMS (SMS.to), Online Fax (Fax.to).
We partner with Tier 1, Tier 2 in Europe, North & Latin America, CIS, Africa, Asia and Middle East on VoIP/SMS.
Our Key strengths are:
• We take an individual approach to each partner
• Reliable and trustworthy worldwide partner network
• Active & efficient traffic management
• Tailored rates based on committed volumes
• Top-of-the-class billing system which meets the pace of the dynamic VoIP/SMS market
• Timely payments
• 24/7 service and technical support.
Join us and let’s explore together profitable business and cooperation opportunities of our VoIP/SMS termination technology.
