Product Analyst Customer Lending

Posted 12 Days Ago
Be an Early Applicant
Jakarta, DKI Jakarta
Mid level
eCommerce • Financial Services
The Role
As a Product Analyst for Customer Lending, you will collaborate with Product Managers and external stakeholders to analyze product offerings, define metrics, and conduct user behavior analysis. Responsibilities include designing A/B experiments, generating analytics insights, and working with engineering on data tracking and issue resolution.
Summary Generated by Built In

Partner closely with Product Managers and External stakeholders to understand the new product offerings and recommend the right metrics to measure the impact. Conduct rigorous data analysis and present the findings and recommendations for key decision making. Proactively generate analytics insights on large data sets to help the product team to uncover the high-impact opportunities.

What you will do

  • Define and track product metrics to measure the health of products and product features.
  • Design and run in A/B Experiments and iterate through them. 
  • Perform user behavior analysis from events data to identify the user friction points. 
  • Identify potential opportunities and communicate the areas to Product Managers. 
  • Collaborate with Engineering and Data Engineering to enable data tracking , resolve complex data issues.

What you will need

  • BS in Statistics, Math, Computer Science, Engineering, Economics, Business, or equivalent experience
  • At least 3 years of working experience in an analytical role (data analyst / BI / data science / statistician, etc)
  • Strong SQL skills with expertise either in Excel/Google Spreadsheets.
  • Proficient in Experimental design and Analysis. 
  • Strong analytical thinking. Comfortable to translate problem statements into structured analytical solutions and share the insights.
  • Proficient in creating data pipelines and automated dashboards either in Google Spreadsheets/Tableau/Looker/Quick BI. (Visualization)
  • Strong project management skill to manage projects; able to work together with relevant units, also can manage and prioritize multiple internal stakeholders.

The Consumer Lending team at GTF are passionate about empowering our users with the tools to be financially responsible. The Product analyst role is critical to help the product build the right solutions by tackling the right problems through exploratory data analyses and rapid experimentation. Imagine a blend of data analysis, statistical testing, and product management; that sweet spot is where we're at. We're a team that's always willing to get our hands dirty, meaning we're responsible for analyzing, designing, and also executing, because we believe that high impact comes from high accountability. If you're a data whiz who enjoys the collaborative nature of solving user problems, then you might be our person.


About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.


About Gojek 

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.


About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.


GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.


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Top Skills

SQL
The Company
Jakarta, Jakarta
944 Employees
On-site Workplace
Year Founded: 2021

What We Do

GoTo is the largest technology group in Indonesia, combining on-demand, e-commerce and financial services through the Gojek, Tokopedia and GoTo Financial brands. It is the first platform in Southeast Asia to host these three essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure. GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.

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