Process Manager

Posted 5 Hours Ago
Be an Early Applicant
Industrial Area SSI, Rajaji Nagar, Bangalore, Karnataka
Senior level
Fintech • Financial Services
The Role
The Process Manager at Broadridge is responsible for facilitating the Agile and Scrum processes within teams, coaching them to enhance productivity and self-organization. The role involves overseeing Scrum Events, ensuring high-value outputs, and aiding in the resolution of impediments while fostering communication and partnership both internally and externally. The manager will lead Agile adoption across the organization and assist in empirical product planning.
Summary Generated by Built In

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Key Responsibilities:

  • Facilitates the Agile process.
  • Oversees the Scrum process and coaches the team; facilitates transparency, inspection, and adaptation.
  • Helps the Scrum Team focus on creating high-value increments that meet the Definition of Done.
  • Ensures that all Scrum Events take place and are positive, productive, and kept within the timebox.
  • Enables the removal of impediments to the Scrum Team’s progress.
  • Facilitates communication and partnership inside and outside the team.
  • Shields the team from external interference and ensures the team is fully functional and productive.
  • Fosters self-organization and cross-functionality of the team.
  • Helping the team establish what they can achieve during each sprint (or other period).
  • Coach Agile teams to be cross-functional and self-managing high performing teams.
  • Helps find techniques for effective Product Goal definition and Product Backlog management.
  • Helps the Scrum Team comprehend the need for clear and concise Product Backlog Items.
  • Helps establish empirical product planning for a complex environment.
  • Facilitating stakeholder partnership as requested or needed.
  • Leads, trains, and coaches the organization in its Agile adoption.

Qualifications

  • 4 years working in an agile environment as a development team member, Scrum Master, or Product Owner.
  • 3 years' experience in managing Agile & lean values and standards.
  • 3 years' experience in the Scrum Master or Agile Coach role of distributed Agile team, tech domain preferred.
  • Mindset consistent with Scrum core values: openness, courage, respect, focus and commitment.
  • Demonstrated understanding of lean agile values and principles including the 3-5-3 structure of scrum.
  • Expert knowledge of best practices in value driven development (requirements management, prototyping, hypothesis driven development, usability testing).
  • Expert knowledge of technical engineering best practices including test driven development, continuous integration, DevOps.
  • Expert knowledge of agile tool suites including Atlassian, Agility Health Radar, MS Teams or similar agile management tooling. 
  • Demonstrated experience with large-scale enterprise agile transformation with knowledge of Scaled Agile Framework (SAFe) or other scaling frameworks.
  • Scrum Master and Agile Certifications.
  • Expert in facilitation, problem solving and influencing outcomes.


Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.

Top Skills

Agile
Scrum
The Company
HQ: New Hyde Park, NY
14,000 Employees
Hybrid Workplace
Year Founded: 2007

What We Do

Broadridge Financial Solutions, Inc. (NYSE: BR), is a global fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference. Our unique culture is guided by the Service-Profit Chain—the idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 14,000 associates in 21 countries.

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