Process Improvement Manager

Posted 4 Days Ago
Be an Early Applicant
2 Locations
Mid level
Marketing Tech • Retail • Design
The Role
The Process Improvement Manager will drive organizational effectiveness by leading training initiatives, enhancing employee performance through development programs, and fostering a high-performance organizational culture. Responsibilities include designing and delivering training, evaluating effectiveness, and collaborating with departments to create targeted solutions. This role demands strong project management and communication skills to meet strategic goals and ensure operational efficiency.
Summary Generated by Built In

JOB DESCRIPTION

GENERAL NATURE OF POSITION:

The Organizational Development Manager (ODM) is responsible for driving organizational effectiveness, leading initiatives that enhance employee training, development, and aligning the company’s culture with its strategic goals. This role involves designing, implementing, and managing initiatives that foster leadership development, continuous organizational performance improvement, employee engagement, and organizational process standardization. In addition, the ODM will oversee training programs and ensure effective internal communications that support organizational growth and transformation

ESSENTIAL FUNCTIONS, INCLUDE, BUT NOT LIMITED TO

  • Build, design and deliver OD training and developmental strategies, initiatives and processes which foster a high-performance culture and are based Decker’s values.
  • Identify needs and build programs accordingly, such as: units’ leadership, team building and change management.
  • Oversee OD budget. 
  • Assist in the development of career growth programs, mentorship and development opportunities for all levels of employees. 
  • Work collaboratively with multiple departments, such as, HR, Operations, Loss Prevention, Safety, Facilities & Maintenance and Engineering in the creation of development programs and content. 
  • Set Departmental goals and KPIs to measure overall effectiveness. 
  • Deliver research, analysis and best practice to ensure that organizational development initiatives are appropriately integrated and aligned with strategic and business goals.
  • Assess organizational training needs and design learning and development programs to address skills gaps and enhance employee performance.
  • Develop and deliver training programs, workshops, and seminars in areas such as leadership, communication, Six Sigma and Standards Development.
  • Evaluate the effectiveness of training programs through surveys, assessments, and performance metrics, and make adjustments as necessary. 
  • Partner with department heads and subject matter experts to create customized training solutions that meet specific business needs. 
  • Green Initiatives: Supporting environmental sustainability efforts in line with corporate goals.
  • Safety and Efficiency: Ensuring that operations run safely and efficiently, while fostering a culture of recognition and coaching

QUALIFICATIONS

Education/Certifications:

  • Bachelor’s degree in Industrial/System Engineering field preferred
  • Lean Six Sigma Green Belt Certification is preferred.

Work Experience:

  • 3-5 years of experience in the development and implementation of training programs
  • Communicative, great teammate with outstanding interpersonal skills and presentation skills.
  • Strong project management skills with the ability to work with many stakeholders in a high pace environment.
  • Curious, fast learner with attention to details.
  • Data-driven: ability to use data to design and measure enablement.
  • Labor management implementation and productivity reporting

Skills/Competencies:

  • Strong leadership skills with the ability to positively influence others & manage change.
  • Strong organizational, management, and supervisory skills
  • Demonstrated ability to expedite several projects simultaneously.
  • Knowledge of OSHA compliance fundamentals is required.
  • Proficient in Microsoft Applications
  • Experience working effectively in complex global organizations, satisfying the needs of diverse constituents, and often working under the pressure of competing and sometimes conflicting priorities.
  • Ability to effectively prepare and present information and respond to questions from management, clients, and other employees of the organization.
  • Knowledgeable in current trends
  • Innovative manager with people & processes
  • Sets plans & objectives, clearly delegates tasks.  Develops, manages, and trains direct reports.
  • Excellent verbal, written communication skills and problem-solving abilities
  • Excellent team building, project management and organizational skills
  • Ability to multi-task in a fast-paced environment
  • Exceptional attention to detail
  • Ability to collaborate and contribute by one-self or in a team environment.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.  The employee is occasionally required to stand and walk.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Sedentary: Limited activity, no lifting, limited walking       Moderate: Mostly standing, walking, bending, frequent lifting

Light: Office work, some lifting, considerable walking      Arduous: Heavy lifting, bending, crawling, climbing

WORK ENVIRONMENT:

The noise level in the work environment is usually moderate. The employee may be exposed to different weather elements.

The Company
HQ: Goleta, CA
4,204 Employees
On-site Workplace

What We Do

Deckers Brands is a global leader in designing, marketing and distributing innovative footwear, apparel and accessories developed for both everyday casual lifestyle use and high performance activities. The Company’s portfolio of brands includes UGG®, Koolaburra®, HOKA ONE ONE®, Teva® and Sanuk®. Deckers Brands products are sold in more than 50 countries and territories through select department and specialty stores, Company-owned and operated retail stores, and select online stores, including Company-owned websites. Deckers Brands has a 40-year history of building niche footwear brands into lifestyle market leaders attracting millions of loyal consumers globally.

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