Process Expert/Sr Process Expert

Posted 14 Days Ago
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Pune, Mahārāshtra
Mid level
Logistics • Transportation
The Role
The role involves managing end-to-end customer experience in SCM, ensuring compliance with company procedures and improving processes while collaborating with various stakeholders.
Summary Generated by Built In

Owns and manages the customer experience. Has responsibility for end-to-
end customer experience within the assigned scope in SCM, in compliance
with relevant company procedures and agreements with customer.

What we offer:

  • Impact: Your work will directly contribute to the success of our global operations.
  • Opportunity: Maersk provides ample opportunities for growth and development, both professionally and personally.
  • Innovation: Join a forward-thinking team that embraces innovation and cutting-edge technologies.
  • Global Exposure: Collaborate with colleagues from diverse backgrounds and gain exposure to international business practices.
  • Work-Life Balance: We value work-life balance and offer flexible working arrangements to support our employees.

 
Description of Role

  • 2 to 4 Years of work experience.
  • Good knowledge into finance & accounting.
  • Candidate must have strong communication
  • Working Knowledge of SAP S4
  • Detailed understanding of FINOPS processes and SOP's.
  • Adhering to RICC controls.
  • Preparing reliable and accurate accounting information.
  • Informing Supervisor/leader about any process issues immediately.
  • Executing according to SLA's / KPIs.
  • Providing ideas for improvements and takes initiatives in the process improvements and automation projects.
  • Help the new joiners settled in the team and shares knowledge with the team.
  • Drive and/or be involved in team projects of strategic nature
  • Maintain process landscape; monitor, prioritize and optimize existing processes
  • Provide support to the execution teams viz process related queries
  • Collaborate proactively/effectively with multiple stakeholders in CSO, CEN and GSCOPS.

 
Key Responsibilities: 

  • Managing customer account end to end to make sure SO & PO are well placed & on tie invoicing is done.
  • Collaboration with cashbox teams, CSO & CSP to get on time rates filed.
  • Ensure all criteria are met to improve SO & PO automation.
  • Ensure on time & correct job costing is done before month end closure.
  • Should adhere to RICC control guidelines.

 
Position Specifications:

  • Graduate, ideally Finance and Accounting.
  • Job Knowledge & Competency.
  • Understand the Operational & Finops business processes across Maersk SCM business
  • A minimum of 2 - 4 years’ experience in shipping or operation financial role.
  • Excellent verbal and written communication and presentation skills.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

 

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  [email protected]

Top Skills

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The Company
Capital Region
58,338 Employees
Remote Workplace

What We Do

A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society. ALL THE WAY is our commitment to connect the world so that everyone has both the possibility and the ability to trade, grow and thrive.
The company employs roughly 110.000 employees across operations in 130 countries.

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