Process Expert

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

We Offer

This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment. We provide support for you to shape your own career by achieving expertise and learning on the job.

Ocean Operations Execution includes roles that manage and operate seagoing vessels (owned, chartered, VSA) used for transporting customer cargo/containers.

Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.
At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems.

A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline.
Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor.
The job requires limited job and business knowledge at the time of hiring.

Key Responsibilities

• Ensure timely and qualitative creation of Sales & Purchase orders.

• Ensure timely and qualitative Customer Invoicing.

• Ensure all Contract & Prices are in place & timely updated.

• Understand the business model of the correlation SO & PO, ensuring timely recognition of the Revenue & Cost.

• Identify & apply corrective actions on system interface & conduct necessary reconciliations.

• Maintain Volume trackers and adhere/sustain established control mechanisms.

• Meet ad-hoc customer requirements/ exceptions and ensure that the requirements are fulfilled with a sense of urgency.

• Ensure Standard Operating Procedures (SOP) and SLA's are prepared and maintained for all processes handled in the GSC and necessary amendments are done.

• Take ownership in building & maintaining Visual management Systems as per Process Excellence standards.

• Take ownership, track and monitor and achieve KPI's related to the process.

• Implement Kaizens, Cost Saving/Value Addition Projects identified.

• Ensure best practice is shared within teams in the GSC.

Required Education/Work Experience

• 2 years experience in Finance & Accounting/Procurement

• 1 year shipping, forwarding, supply chain operations or BPO background with Logistics/Shipping Clients

• Bachelor's Degree graduate

• Good communication skills

• Knowledgeable in MS Excel and SAP

• Highly Analytical