Key Responsibilities / Focus Areas
- Operations Management: Bridge between the CD & Supply chain partners by helping facilitate servicing governance and hyperpeak calls and addressing issues raised by CD team & conversely by supply chain team.
- Create proactive action points & launch projects to ensure continuous improvement on operations.
- Red Book Management: Identify key processes from stakeholders that need to be reviewed and updated for signoff to the leadership team.
- Land the audits and controls test for all the controls operators.
- Manpower Management: Lead governance of third-party administrative aides.
- Ensure correct headcount are deployed and track budgets utilization with the agencies.
Qualifications
- Bachelor's degree holder in Industrial Engineering or any relevant field
- Preferably with experience in the FMCG industry, but fresh graduates are welcome to apply
- Excellent stakeholder management skills
- With strong attention to detail regarding documentation
- With leadership, management, and analytical skills
- Must be dynamic, agile, and has passion for excellence
We highly encourage applicants to exclude information on age, gender, and school/s in view of Equity, Diversity, and Inclusion. Unilever assesses candidates based on skills, performance, experience and leadership.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
What We Do
AllianceOne offers the financial strength, imagination, technological sophistication, and a work ethic that is the envy of our industry. We define our services in terms of your goals. Our success is measured by your satisfaction.
As one of the leading accounts receivable providers today, we offer a complete range of collection and contact center solutions designed to meet our clients diverse needs. The realities of managing debt has become increasingly more sophisticated due to declining contact rates and increased account handling requirements. With a robust compliance management system and a tenured operational team, we know how to connect with consumers in payment jeopardy, minimize conflict, and bring the situation to a resolution
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