Process Documentation Coordinator

Posted 14 Days Ago
Be an Early Applicant
Alpharetta, GA
Mid level
Fintech • Consulting
The Role
The Process Documentation Coordinator will document processes, establish audit protocols, and report on process usage, ensuring compliance and efficiency.
Summary Generated by Built In

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

The Process Documentation Coordinator is responsible for partnering with process owners, leveraging corporate determined tools, to ensure that identified critical processes are documented and have established audit protocol where appropriate. 

What you will do

  • Collaborate with process owners to ensure that functional area processes are identified and documented leveraging the corporate determined tool

  • Collaborate with  process owners to establish process audit procedures and ensure regular adherence to the audit procedures

  • Produce a quarterly report of all documented processes that is distributed to Ops leadership, that measures their level of usage (documentation vs training vs metrics etc..) and audit status

  • Become a SME on the corporate tool in order to help facilitate questions and access

  • Establish a process to regularly poll functional areas regarding newly introduced processes that need to be documented.

  • Establish governance around process ownership and regular validation of processes

What experience you need 

  • Bachelor's degree in business administration, engineering, or a related field

  • 3+ years of experience in process documentation or a related field

  • Strong writing and editing skills

  • Strong organizational skills

  • Excellent attention to detail

  • Ability to work independently and as part of a team

What could set you apart

  • Experience with SmartSheet or other project management software

  • Experience with LucidChart or Visio process mapping

  • Experience with automation / process improvements

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:

USA-GA-Alpharetta-JVW3

Function:

Function - Project, Program and Process Management

Schedule:

Full time

Top Skills

Lucidchart
Smartsheet
Visio
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The Company
HQ: Atlanta, GA
16,742 Employees
On-site Workplace

What We Do

At Equifax (NYSE: EFX), we believe knowledge drives progress. As a global data, analytics, and technology company, we play an essential role in the global economy by helping financial institutions, companies, employers, and government agencies make critical decisions with greater confidence. Our unique blend of differentiated data, analytics, and cloud technology drives insights to power decisions to move people forward.

Headquartered in Atlanta and supported by nearly 15,000 employees worldwide, Equifax operates or has investments in 24 countries in North America, Central and South America, Europe, and the Asia Pacific region.

For more information, visit Equifax.com.

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