Reporting to: Head of Process
Role purpose:
Empower operating teams by driving efficiency, ensuring accountability and operational integrity. You will create new processes and systems as well as improve existing ones. The ideal candidate is a well-rounded, data-driven businessperson who excels in data analysis, project management, stakeholder management, and communication.
Key Responsibilities:
- Achieve deep understanding of business needs and processes
- Engage business leaders on current processes, gaps, and anticipated changes
- Drive efficiency through process mapping and identification of opportunities
- Create systems for operating teams to use, primarily in Google Cloud Platform
- Provide initial training and support for operating teams until they are self-sufficient
- Design and conduct experiments to quantitatively identify best practices
Qualifications (Required):
- SQL
- Spreadsheet management
Qualifications (Preferred):
- University degree in a quantitative field
- Computer Science, Actuarial Science, Engineering, Statistics, Econ, Math, MIS
- Dashboarding
- Python
Your journey to becoming a rockstar process analyst:
- 1st two weeks: Learning the business
- You will complete side by sides with various departments, watching operating teams do their jobs and learning how various functions connect to each other
- 2nd two weeks: Learning the trade
- You will work with other process analysts to support their ongoing system development and optimization. You may also have an internship with our analytics team to sharpen your data skills and acquaint you to GCP
- Months 2-3: Taking Ownership & Adding Value
- Supported by your manager and team, you will own a project from end-to-end
- Life as a process analyst:
We have daily morning huddles, weekly 1:1s with your manager, and regular side-by-sides with operating teams. Work from home 1 day per week, travel ~10%.
Only shortlisted candidates will be contacted.
Top Skills
What We Do
Watu is an asset financing company revolutionising financial inclusion across the globe. We are building an ecosystem for unbanked and underserved individuals by providing access to mobility and connectivity assets that enhance digital literacy, economic growth, quality of life and opportunity. So far, Watu has provided over 2 million loans across 8 countries and has positively impacted the lives of more than 8 million people. Watu actively promotes financial literacy and independence, the adoption of digital payments, and increased regulatory and safety compliance.
Currently operating in: DRC | Kenya | Nigeria | Rwanda | South Africa | Sierra Leone | Tanzania | Uganda
