Principal User Experience Designer

👋 Greetings, future Principal User Experience Designer: 

Embark on an exciting journey into the realm of user experience design with 3Pillar! We extend an invitation for you to join our team and gear up for a thrilling adventure. At 3Pillar, our focus is on crafting cutting-edge technologies that revolutionize industries. Do you want to craft an elegant, intuitive product design that delights users while achieving our clients’ business outcomes? 3Pillar is looking for a Principal User Experience Designer to join our growing UX Team. This UX designer will be a key member of our global team, working directly with our US clients on mission-critical engagements.

The Principal UX Designer is responsible for ensuring that the design effort aligns with our client’s business objectives. In particular, this includes working closely with the 3Pillar engagement team and clients to create outstanding designs that delight the end users. The Principal UX will work closely and partner with global delivery teams (Product Management, Engineering, and Program Management) and the Client Services team to support pre-sales efforts; to consult with clients on business challenges; deliver best-of-breed products using Agile practices; and drive growth.🚀💻

We are 3PILLAR GLOBAL 

We build breakthrough software products that power digital businesses. We are an innovative product development partner whose solutions drive rapid revenue, market share, and customer growth for industry leaders in Software and SaaS, Media and Publishing, Information Services, and Retail. 

Our key differentiator is our Product Mindset. Our development teams focus on building for outcomes and all of our team members around the globe are trained on the Product Mindset’s core values – Minimize Time to Value, Solve For Need, and Excel at Change. Our teams apply this mindset to build digital products that are customer-facing and revenue-generating. Our business-minded approach to agile development ensures that we align to client goals from the earliest conceptual stages through market launch and beyond. 

Key Responsibilities

• Lead UX work on multi-designer (3-5) engagements and delegate tasks to other team members.
• Act as the cross-functional lead designer of distributed product team members from our UX delivery centers in the US, LATAM, and Romania.
• Lead UX rituals (e.g., internal design reviews).
• Participate in agile engagement rituals.
• Lead the client and project team through influence.
• Guide the client and internal team in evaluating tradeoffs, making design decisions.
• Oversee work of other designers, review deliverables, provide feedback, manage to deadlines.
• Identify opportunities to change team structure to improve efficiency and/or results.
• Identify business opportunities at the client for increased revenue and engage CPs and PDMs accordingly.
• Ensure the UX team understands the product vision, mission, goals, values, and user type(s).
• Possess an expert-level knowledge of interaction and visual design.
• Create a collaborative team culture.
• Identify and manage risk.
• Provide suggestions for improvement on team members’ career development.
• Provide guidance and feedback to team members on their performance.
• Lead technical UX interviews with prospective hires.
• Establish tools and processes for the team.
• Take a leadership role in developing training.
• Lead internal training sessions.
• Publish UX content via LinkedIn, Medium, or other channels approximately 4x per year.
• Communicate plans, priorities, and status to the client, team members, and internal management as appropriate.
• Maintain a high awareness of industry issues and trends and emerging technologies such as AI, with a view to incorporating these in future projects and staying ahead of the market

Minimum Qualifications

• At least 7 years of experience in a client-facing UX Leadership position (Lead or Sr. UX Designer).
• At least 5 years of consulting experience.
• Expertise working with complex digital products, business logic, process, and a variety of clients.
• Experience in organizational leadership, including experience working with and influencing teams and executive leads.
• A strong track record of problem solving and a “roll up your sleeves” mentality.
• Entrepreneurial spirit with the ability to see the bigger picture among the details.
• Experience working with global teams.
• Highly culturally aware.
• Experience in facilitating workshops.
• Relationship builder. Highly empathetic and collaborative, able to work across senior-level stakeholders to drive decisions.
• Strong communication skills, including ability to explain, persuade, and take a large amount of information and distill it into a clear, concise message.
• Practical knowledge and experience in Agile practices and Lean methodologies to build best-of-breed products

BENEFITS

• Medical Insurance benefits as per company policy. 
• Life Insurance as per company policy
• 12 days of paid vacation, sick leave and paid holidays as per local law
• Paternity and maternity leave as per as per local law
• Marriage, bereavement and graduation leaves as per company policy
• Sick leave and paid holidays as per local law
• Christmas bonus as per local law
• Saving Fund “Asociacion Solidarista”
• Beach house (Managed by the Asociacion Solidarista)
• Discounts in local shops
• Direct deposit of payroll.
• Paid professional certifications




#Li-remote

What is it like working for 3Pillar Global?

• At 3Pillar, we offer a world of opportunity:
• Imagine a flexible work environment – whether it's the office, your home, or a blend of both. From interviews to onboarding, we embody a remote-first approach. 
• You will be part of a global team, learning from top talent around the world and across cultures, speaking English everyday. Our global workforce enables our team to leverage global resources to accomplish our work in efficient and effective teams. 
• We’re big on your well-being – as a company, we spend a whole trimester in our annual cycle focused on wellbeing. Whether it is taking advantage of fitness offerings, mental health plans (country-dependent), or simply leveraging generous time off, we want all of our team members operating at their best.
• Our professional services model enables us to accelerate career growth and development opportunities - across projects, offerings, and industries.
• We are an equal opportunity employer. It goes without saying that we live by values like Intrinsic Dignity and Open Collaboration to create cutting-edge technology AND reinforce our commitment to diversity - globally and locally. 




Join us and be a part of a global tech community! 🌍💼 Check out our Linkedin site and Careers page to learn more about what it’s like to be part of our #oneteam!