Principal Technical Consultant
This role involves leading the technical delivery of Intapp solutions, acting as the technical design authority during implementations, and partnering with the Principal Consultant for functional design. It includes gathering technical requirements, conducting data workshops, creating architectural diagrams, and managing design issues in JIRA. The role also involves guiding Solution Engineers, planning sprints, providing training to clients, and working with various teams to improve products, processes, and client solutions. Additionally, it supports other Intapp operations and creates centralized support collateral for implementation teams.
What you will contribute:
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Lead the technical delivery of Intapp solutions built upon Intapp’s market-leading products (such as Intapp Open, Intapp Time, Intapp Walls)
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Acting as the technical design authority of Intapp Solutions during implementation
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Works in partnership with the Principal Consultant to lead on functional design of Intapp Solution
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Act as the trusted advisor and subject matter expert to the customer for all technical aspects of software delivery.
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Provide analysis of client needs and implementation recommendations including:
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Leading technical requirements gathering sessions
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Conducting data management and data mapping workshops as related to the proposed solution
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Creating Architectural Diagram of the Intapp Solution to the scope of the Project
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Managing triaging of design/configuration issues in JIRA
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Managing and providing guidance on the Solution
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Managing technical integrations
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Providing technical administration training to clients
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Plan Sprints & input JIRA items to be action by Solution Engineer
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Guiding and advising the Solution Engineers on details of the solution design, alongside the Principal Consultant
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Guide clients to utilize industry leading practices
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Lead or assist in the review of requirements and business processes to design new business processes to deliver the solution
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Support other Intapp operations such as Support, Customer Success, Product, and more.
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Create and maintain centralized implementation and training support collateral for use throughout implementation teams.
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Work closely with project team members such as the Engagement Manager, the Principal Consultant and other Solution Engineers to deliver the solution
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Work closely with the product team to improve the product
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Work with the professional services team to improve process
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Work with sales to provide assistance in delivering new solutions to new clients
What we're looking for:
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Substantial experience in a technical implementation leadership role within the Professional Services in a SaaS organization
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Strong communicator, personable and collaborative who can work with both technical and non-technical stakeholders
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Organized, disciplined, but flexible independent professional with strong ability to task-switch and manage multiple competing projects
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Team player with the ability to coordinate work with all team members
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Emotionally intelligent, engaging listener and thoughtful communicator possessing exceptional written and verbal skills
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Demonstrate maturity and acumen navigating business and professional environments
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Comfortable working independently
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Objective and goal-oriented professional who is used to achieving targets
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Demonstrated experience in leading business process reviews, design reviews and change management with clients
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Bachelor’s degree in a technical field, or strong related equivalent experience
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Web services (SOAP & REST); SQL
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Boomi platform integration services
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An understanding of development methodologies
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Excellent hands-on skills with office productivity tools (Microsoft Word, Excel, PowerPoint, and Visio)
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Proven ability to learn and a strong desire to learn
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Strong analytical and troubleshooting skills
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Exceptional interpersonal skills and ability to explain software to non-technical users
Preferred Qualifications:
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Experience with Intapp Products
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Experience in the Legal, Financial, or Professional services sector, in particular experience with industry-standard software systems
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Experience with systems integrations, business process integrations, and automation, and master data management
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Experience with writing and maintaining Boomi integrations
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Experience with Integration design
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Familiarity with new business intake and conflicts solutions, time entry and capture solutions and/or ethical wall and information barrier solutions
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Software development knowledge with a strong understanding of logic, patterns and algorithms
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Other enterprise software systems (ERP, PMS, Financial, CRM, HR, etc.)
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Cloud and SAAS experience
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Issue tracking system (e.g. JIRA)
What you will gain at Intapp:
Our culture at Intapp emphasizes accountability, responsibility, and growth. We support each other in a positive, open atmosphere that fosters creativity, approachability, and teamwork. We’re committed to creating a modern work environment that’s connected yet flexible, supporting both professional success and work-life balance. In return for your passion, commitment, and collaborative approach, we offer:
- Competitive base salary plus variable compensation and equity
- Generous paid parental leave, including adoptive leave
- Traditional comprehensive benefits, plus:
- Generous Paid Time Off
- Tuition reimbursement plan
- Family Formation benefit offered by Carrot
- Wellness programs and benefits provided by Modern Health
- Paid volunteer time off and donation matching for the causes you care about
- Opportunities for personal growth and professional development supported by a community of talented professionals
- An open, collaborative environment where your background and contributions are valued
- Experience at a growing public company where you can make an impact and achieve your goals
- Open offices and kitchens stocked with beverages and snacks
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Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position.
Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.
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What We Do
Intapp powers connected firms. Trusted by 1,600 of the world’s top private capital, investment banking, legal, accounting, and consulting firms, Intapp offers end-to-end, cloud-based connected firm management software built for the unique needs of partner-led firms. Intapp helps enhance collaboration, unleash collective knowledge, transform decision-making, and fuel success. Our products and services span the entire relationship lifecycle — from strategy through origination and execution — to drive optimal outcomes. For more information, visit intapp.com.
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