WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.
Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
About the role
In the role of Principal Technical Product Manager, you will report to the Director of Product Security, Trust, and Privacy.
We are considering applicants for the locations of San Francisco or Los Angeles.
As a Principal Technical Product Manager, you will help ensure the security and integrity of our software systems, applications, and infrastructure. You will provide leadership with security requirements and architectures, implement best practices, and collaborate across the entire organization and with partners to embed security where needed. Your expertise will safeguard our content, services, data, and users from the latest threats while ensuring seamless, secure user experiences.
Success will be measured in your ability to protect the privacy and trust of our users, as well as protect our service and content against tampering and theft.
Responsibilities
- Technical Security Leadership: Work with internal (and partner) teams to ensure the use and development of security architecture/features/technologies required for our short-term and long-term success.
- Requirement Gathering and Prioritization: Collaborate with partners to gather requirements, prioritize features, and provide secure and creative solutions that meet user and organizational needs.
- Collaboration: Bridge communication between product management, engineering, QA, DevOps, and business teams to ensure successful Crunchyroll product launches and security updates, as well as our partners.
- Response to Latest Threats: Work with internal Crunchyroll and Sony teams (Trust and Safety, IT Security, Security Engineering, Anti-Piracy, InfoSec) to stay abreast of current security, fraud, and abuse issues to combat.
- Risk Assessment and Compliance: Identify security risks, ensure compliance with regulatory requirements (e.g., GDPR, HIPAA, PCI DSS), and advocate for secure product development practices.
- Market Research and Analysis: Stay ahead of industry trends, competitive security offerings, and emerging threats in the market to inform product decisions and maintain a competitive edge.
- Customer Advocacy: Represent customer needs and concerns related to security, ensuring that products address real-world challenges while providing smooth, exceptional user experiences.
- Metrics and Reporting: Establish key performance indicators (KPIs) for security-related elements and measure success through regular reporting and feedback loops.
In the role of Principal Technical Product Manager, you will report to the Director of Product Security, Trust, and Privacy.
We are considering applicants for the locations of San Francisco or Los Angeles.
About You
We get excited about candidates, like you, because...
- 15+ years of experience in technical product management or architecture, with a focus on technical products or security solutions.
- Experience with security technologies, including encryption, secure coding practices, authentication protocols, and threat modeling.
- Experience translating technical concepts into requirements and vice versa.
- Familiarity with development tools and environments, such as Jira, Confluence, Git, or similar.
- Knowledge of cloud platforms (AWS, Azure, GCP) and container security (Docker, Kubernetes).
- Certifications like CISSP, CISM, or Product Management credentials are desirable.
- Experience communicating product updates, milestones, and progress to internal and external partners.
- Bachelor’s or Master’s degree in Computer Science, Cybersecurity, or a related field.
About the Team
You will join the Product Management organization and specifically within a team looking after Service Security, Trust and Privacy. As a team, we're leading improvements to Crunchyroll's services against attacks, fraud and abuse, and support growth!
Why you will love working at Crunchyroll
In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:
- Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
- Flexible time off policies allowing you to take the time you need to be your whole self.
- Generous medical, dental, vision, STD, LTD, and life insurance
- Health Saving Account HSA program
- Health care and dependent care FSA
- 401(k) plan, with employer match
- Employer paid commuter benefit
- Support program for new parents
- Pet insurance and some of our offices are pet friendly!
#LifeAtCrunchyroll #LI-Hybrid
The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.
Pay Transparency - San Francisco, CA
$235,216—$264,618 USD
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
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Courage. We believe that when we overcome fear, we enable our best selves.
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Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
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Service. We serve our community with humility, enabling joy and belonging for others.
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Kaizen. We have a growth mindset committed to constant forward progress.
Our commitment to diversity and inclusion
Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs
Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf
Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.
Top Skills
What the Team is Saying
What We Do
Crunchyroll is the world’s largest destination for anime and manga focused on creating 360° experiences — from video to merchandise, events, and gaming — for fans to connect through the content they love.
Why Work With Us
The quality of our company is a direct result of the quality of our people, so we take the process and art of hiring very seriously. Every position we recruit against is an opportunity for us to enhance and directly impact our culture and climate, and it is a reflection of the values we uphold.
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Crunchyroll Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Two in-person days per week. Tuesdays and Thursdays are the company-wide days for ALL team members to be in the office, and individuals may choose to come in more if the please.
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