Principal Site Reliability Engineer (SRE, Cloud)

Posted 8 Days Ago
Easy Apply
Chicago, IL
Expert/Leader
Fintech • Financial Services
Building better futures for all traders
The Role
As a Principal Site Reliability Engineer, you will design and optimize cloud infrastructure, enhance monitoring, and implement CI/CD pipelines. You'll collaborate with engineering and operations teams to ensure security, reliability, and scalability while mentoring junior engineers in best practices.
Summary Generated by Built In

JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD

Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're on a mission to empower traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence.  

Our growth story is nothing short of exhilarating. Over the last 20 years, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. In the last 5 years alone, our user base has grown by 400% to over 2 million users and we have become the number one rated futures brokerage worldwide. 

But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders.  

So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. 

Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world.  

We are seeking a highly skilled and experienced Principal Engineer to join our Platform team. In this pivotal role, you will help us scale our infrastructure for continuous and programmatic optimization of cloud resources, driving down costs while enhancing performance and utilization. As the senior-most engineer on the platform team, your work will have a profound impact on our core high-throughput, low-latency trading application, directly influencing our business’s bottom line. 

What you’ll do: 

  • Design, implement and evolve our cloud infrastructure to support our applications, services and ever-growing scale
  • Collaborate with engineering, operations, and security teams to define and implement cloud architecture for moving on-prem. application and services to cloud while maintaining a high bar for security, reliability, and scalability
  • Enhance monitoring and optimize the cloud infrastructure for performance, cost, and security
  • Implement and manage CI/CD pipelines for cloud-based applications
  • Automate cloud operations and infrastructure management tasks using tools such as Terraform
  • Ensure compliance with security policies and industry standards
  • Mentor and guide peers and junior engineers in cloud infrastructure and DevOps best practices

What we look for:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience)
  • 10+ years of progressive engineering experience in Site Reliability or adjacent disciplines (Platform, Backend Engineering, etc.)
  • 5+ years of experience in deploying, managing, and supporting modern cloud-based environments and infrastructure like AWS/Azure/GCP, Docker, Kubernetes, IaC, etc.
  • Experience supporting a 24/7 cloud-based environment via on-call
  • Exceptional troubleshooting, debugging, and diagnostic skills for cloud and web-based technologies using industry standard observability tooling and frameworks
  • Proven experience in designing, deploying, and managing large-scale cloud infrastructure
  • Strong scripting skills in languages such as Python, Bash, or equivalent
  • Deep understanding of web applications and ability to troubleshoot HTTP/HTTPS, WebSockets, TLS, DNS, TCP/IP, and similar protocols
  • In-depth knowledge of networking, security, and identity management in cloud environments
  • Familiarity with CI/CD tools such as Jenkins, GitHub Actions, or equivalent
  • Excellent problem-solving skills and the ability to work under pressure
  • Excellent communication skills and can articulate a technical problem in a concise manner to non-technical audience

Our Core Benefits Include:

  • Hybrid Schedule with Extra Remote Flexibility (Totalling over 55% remote time)
  • Generous PTO
  • 7 Paid Holidays Annually + 5 Conditional Holidays Annually
  • 1 Service Day Annually
  • 401k with 3.5% Company Match
  • Health, Vision, Dental Coverage
  • Life and Disability Insurance Covered 100% by NinjaTrader
  • Flexible Spending Accounts for Transit and Parking
  • Gym Membership

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Top Skills

AWS
Azure
GCP

What the Team is Saying

Katie
Ryan
Matt
Paula
Melissa
Billy
Markus
Andrew
Maria
Wade
Emma
The Company
HQ: Chicago, IL
300 Employees
Hybrid Workplace
Year Founded: 2003

What We Do

More than 1.8 million futures traders trust NinjaTrader's award-winning software and brokerage services to help them trade smarter. Since 2003, we've been building better futures for all traders by making futures trading more accessible, scalable, and user-friendly.

As a bold, innovative thought leader in the trading space, we build products and services that empower active futures traders to easily analyze and react to data from the world's leading financial markets. Veteran and new futures traders alike look to us for our always-on support, daily free education and analysis, access to developer apps, and much more.

We believe in the power of innovation to drive futures trading forward. Together, we continue to redefine what's possible in trading, advocate for our customers, and provide the best tools, support, and experiences to the fast-growing retail futures trading community.

Located in Chicago, our entrepreneurial, employee-centric culture is inspiring, innovative, and inviting. We're committed to diversity, equity, and inclusivity, so our team members feel at ease to be themselves and empowered to deliver the work they do best.

Why Work With Us

Our team members are our #1 asset and the signature ingredient to our success. When you join NinjaTrader, you become part of an innovative, forward-looking community that encourages creativity, collaboration and camaraderie to deliver the best futures trading experience possible to our more than 1.8 million users. See why better futures start here.

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NinjaTrader Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQChicago, IL
With river views and all the hotspots of River North and the Loop minutes away, 222 North LaSalle is positioned in the most vibrant part of downtown, right at the corner of LaSalle and Wacker. Amenities include onsite parking, gym, coffee house, employee events, and restaurants.

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