Principal Project Manager, Chief of Staff| Retail Bank

Posted 2 Days Ago
Richmond, VA
Hybrid
119K-135K Annually
Mid level
Fintech • Machine Learning • Payments • Software • Financial Services
Change everything. Starting with your career.
The Role
As a Principal Project Manager at Capital One, you will lead critical business projects, working closely with key stakeholders to define and execute strategies. Your responsibilities include managing project plans, ensuring deliverables meet timelines and budgets, and continuously seeking improvements in business processes. Strong communication and partnership skills are essential for success in this role.
Summary Generated by Built In

Center 2 (19050), United States of America, McLean, Virginia
Principal Project Manager, Chief of Staff| Retail Bank
Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company - and a great place to work.
As a Principal Project Manager at Capital One, you can achieve results you never thought possible by leading critical and strategic business projects. In this exciting role, you will work closely with key stakeholders to deliver results that will have a direct impact on the bottom line of the company. You will work with smart, talented people who will challenge you to excel. You will be rewarded for your passion and your achievements.
General Responsibilities:
As a Principal Project Manager you will:

  • Act as a thought leader to design, plan and implement strategies in support of the Retail Risk Chief of Staff team.
  • Lead cross-functional projects supporting defined priorities that you will define how the project supports; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed; manage complex up and downstream project impacts.
  • Plan, design, manage and execute project plans to ensure delivery. This activity includes management through feasibility, design, planning and implementation.
  • Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation.
  • Participate and sometimes lead regular meetings with the leadership team.
  • Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery.
  • Forge relationships with key stakeholders to ensure delivery of commitments.
  • Identify ways to improve and streamline business processes.


Qualities of a Successful Candidate:

  • Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work and manage ambiguity.
  • Demonstrate exceptional communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes.
  • Display a proactive nature with a desire to take action and try new things. Highly organized, able to juggle multiple initiatives and prioritize work.
  • Demonstrate organizational agility to adapt to changing demands, suggest shifts in priority based on experience.
  • Display excellent consulting and collaboration skills.
  • Continually wants to develop and learn new things.


Basic Qualifications:

  • Bachelor's degree or military experience
  • At least 3 years of Project Management experience


Preferred Qualifications:

  • MBA or Masters degree
  • 4+ years of Project Management experience
  • PMP, Lean, Agile or Six Sigma certification
  • Experience collaborating with senior leadership
  • Experience working on Diversity, Equity and Inclusion efforts


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

What the Team is Saying

Ryan Page
Kristen Cornelsen
Natalia Bachmann
The Company
HQ: McLean, VA
55,000 Employees
Hybrid Workplace
Year Founded: 1994

What We Do

At Capital One, we think and work like a tech company, using our digital fluency to transform everything about the customer experience. We’re bending data to our will, and turning a stodgy industry on its head. That’s reflected in our ranking as the number one business technology innovator in the U.S. in the 2016 InformationWeek Elite 100.

Why Work With Us

Here’s another question: What are you looking for? A place where curiosity is the starting point? Where data leads to human insights? Where humanity drives product development? We’re bringing breakthrough products and services to consumers, small businesses, and commercial clients. And each new idea makes life better for millions of people.

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Employees engage in a combination of remote and on-site work.

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