Principal Program Analyst

We anticipate the application window for this opening will close on - 24 Feb 2025

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Attention to detail and speaking up if something doesn't look right are critical success factors for this role.
Responsibilities may include the following and other duties may be assigned.

1) Understands Medtronic's contracting and invoicing processes to help reconcile, calculate, and verify ordering activity and monthly invoices for customers on the FLEX and FIXED Capitation programs

2) Reports to and works with Program Manager to develop trackers and dashboards to monitor invoicing progress

3) Communicates with customers, finance, rebates, sales (field and remote sales), IT, CFS (Credit services) and management on billing/invoicing issues and progress
4) Helps with customer analyses, partnering with remote sales team, using PowerBI data and information to ensure discounts are achieved for a billing cycle, may involve email communications with the customer and sales team on ordering suggestions

5) Perform a monthly review of results and, if needed, makes adjustments to defer crumbs and to correct pricing errors (e.g. unwound bundles / packs, delayed price loads) on a monthly basis within Vistex
6) Assists with customer contract compliance, verifies the accuracy of the data, and acts as a liaison within the business.
7) Successfully managing their time and shifting priorities based on customers' and support teams' needs

8) Submitting and following up with IT Help Desk tickets to address issues impacting SAP Vistex, business Object and / or PowerBI (e.g. data accuracy, functionality, report layouts)

SPECIALIST CAREER STREAM:
1) An individual contributor 

2) Delivers on projects and requests assigned and works with other stakeholders to achieve desired results within applicable time frames.

3) The majority of time is spent delivering on the projects and requests – while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.
DIFFERENTIATING FACTORS
1) Autonomy: Entry-level individual contributor on a project or work team. Works with some supervision and time constraints.

2) Organizational Impact: Delivers work of limited scope, typically smaller, less complex projects or related activities.

3) Innovation and Complexity: Identifies, defines and addresses problems that are not immediately evident but typically not difficult or complex. Requests / Makes minor changes in systems and processes to solve problems and improve efficiencies.

4) Communication and Influence: Communicates with internal, matrixed team and external contacts.

5) Required Knowledge and Experience:

• Requires broad theoretical job knowledge typically obtained through advanced education and on the job experience
• Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A), 0 years of experience required.
• Technical skills: Excel, SAP Vistex, PowerBI, Business Objects / BOXI / GSR, Outlook, Adobe

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation
 

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

Salary ranges for U.S (excl. PR) locations (USD):$72,000.00 - $108,000.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.