Principal Product Manager

Company:
US0623 Sysco Technologies, LLC
Sales Territory:
US-TX-Austin
Zip Code:
77077
Travel Percentage:
0
COMPENSATION INFORMATION:
The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors
Essential Functions:

• Lead the strategy, development, and optimization of digital product experiences across eCommerce, omnichannel retail, and digital services—balancing customer needs, platform scalability, and business objectives.
• Define and drive complex product roadmaps that align with company OKRs, leveraging deep market research, customer insights, data analytics, and technology trends.
• Own the full product lifecycle—concept, launch, scale, and iteration—for consumer-facing platforms, enterprise tools, or backend systems (e.g., OMS, personalization engines, APIs, or mobile experiences).
• Collaborate cross-functionally with Engineering, UX/UI, Architecture, Marketing, and Operations to ensure seamless delivery of innovative, scalable, and high-performing products.
• Drive the adoption of experimentation frameworks (A/B testing, feature flagging, continuous discovery) to inform decision-making and measure impact.
• Champion customer-centric, data-informed product development—integrating feedback loops, usage data, and KPIs to optimize product health and performance.
• Serve as a strategic thought partner to senior leadership and stakeholders, clearly communicating product vision, decisions, dependencies, and tradeoffs.
• Build strong relationships with external vendors, platforms, and partners (e.g., marketplaces, payment providers, digital identity platforms) to enhance the customer experience.
• Lead and mentor product managers and owners across squads, promoting a culture of collaboration, ownership, and innovation.
• Ensure trust, safety, and compliance are embedded into all product workflows—including secure transactions, data privacy, and fraud prevention.
• Contribute to strategic planning processes (annual and 3–5 year outlooks), identifying new product opportunities and investment areas within the eCommerce and digital ecosystem.
• Represent the organization in external product communities, industry forums, and vendor councils.
• Other duties as assigned.

Minimum Qualifications:

• Bachelor's degree in Computer Science, Business, or a related field, or equivalent practical experience in eCommerce or digital product management.
• 10+ years of product management experience, with at least 5 years focused on consumer-facing digital platforms or eCommerce solutions.
• Proven track record in delivering complex, high-impact digital products across web, mobile, and backend systems in an agile environment.
• Strong stakeholder management skills across technical, operational, and executive teams.
• Expertise in using product management tools (Jira, Confluence, Aha!, etc.) and working within agile development frameworks.

Preferred Qualifications:

• 12+ years of experience in product management with significant depth in eCommerce, retail tech, digital services, or platform development.
• Experience with large-scale order management systems, personalization, checkout, fulfillment, or supply chain technology.
• Familiarity with scaling cloud-based digital platforms and integrating third-party SaaS services (e.g., payments, CRM, analytics).
• Executive MBA or similar leadership development experience.
• Experience working in both high-growth startups and enterprise-level organizations.
• Deep understanding of digital trust & safety practices, compliance (e.g., PCI, GDPR), and user privacy concerns in digital commerce.

BENEFITS INFORMATION:
For information on Sysco's Benefits, please visit https://SyscoBenefits.com
OVERVIEW:
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States.
We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.