Company Description
👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital, and our people exist everywhere in the world (18000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.
Job Description
REQUIREMENTS:
- Total Experience 13+ Years
- Hands on experience of implementation experience in Salesforce Marketing Cloud (SFMC).
- Expertise in the Salesforce Marketing Cloud ecosystem, Integrations, data streams, data modeling, identity resolution, segments, and activations.
- Strong experience in Marketing Cloud Engagement such as Campaigns and customer journeys.
- Experience in Marketing Cloud Account Engagement such as B2B marketing automation.
- Good knowledge in Marketing Cloud Personalization & Marketing Cloud Intelligence.
- Experience integrating SFMC with various clouds and third-party systems such as Content Management Systems, Google Analytics, CDP platforms, and CRM systems.
- Hands-on development knowledge of AmpScript, SQL, SSJS, and decent expertise in HTML, CSS, JavaScript, jQuery, and JSON.
- Proven ability to implement large-scale, complex SFMC projects and perform setup and admin activities.
- Salesforce-certified Marketing Cloud Email Specialist, Admin, Developer, or Consultant.
- Data Cloud Consultant Certification is a must.
- Strong consulting experience with polished communication and executive presentation skills.
- Self-starter, organized, and highly motivated, with a proven ability to learn new technologies quickly.
RESPONSIBILITIES:
- Collaborate with business stakeholders, data architects, and analysts to understand customer needs and establish the SFMC ecosystem as a scalable and cost-effective solution.
- Create implementation plans for new and existing clients, ensuring alignment with technical and business requirements.
- Write and review design documents detailing architecture, framework, and high-level design for developers.
- Review architecture and design for extensibility, scalability, security, design patterns, user experience, and NFRs, ensuring best practices are followed.
- Work with Solutions Engineers to understand customer challenges and conduct architecture and solution workshops.
- Develop technical integration approaches, including data flow and architectural diagrams/visuals.
- Present the Salesforce Marketing Cloud technology infrastructure, demonstrating familiarity with platform capabilities, security, and integrations.
- Lead scaling efforts by developing best practices, repeatable solutions, and tools to support solution engineering.
- Guide customers and colleagues in deploying emerging technologies to drive business value.
- Carry out POCs to validate suggested designs/technologies against requirements.
- Mentor team members and enable alignment with SFMC best practices and methodologies.
- Participate in product, sales, and procedural training and certification to remain effective in the role.
Qualifications
Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
What We Do
Nagarro helps future-proof your business through a forward-thinking, fluidic, and CARING mindset. We excel at digital engineering and help our clients become human-centric, digital-first organizations, augmenting their ability to be responsive, efficient, intimate, creative, and sustainable. Today, we are 19,000 experts across 36 countries, forming a Nation of Nagarrians, ready to help our customers succeed.
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