Principal, Hardware Platform Engineer - OEM Systems

Posted 19 Days Ago
Be an Early Applicant
Toronto, ON
Senior level
Hardware • Manufacturing
The Role
The Principal Customer Solutions Engineer will engage with OEM and ODM customers to support design-in solutions, collaborate with sales, develop system architectures for AI performance, train partners, and manage technical issues while coordinating customer plans and fostering communication.
Summary Generated by Built In

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities.

We are seeking a hardware expert to engage and support design-in solutions with OEM and ODM customers. In this role you'll collaborate with the sales team and FAEs by providing engineering support to integrate Tenstorrent’s chip technology into OEM platforms. You will tackle hardware and software engineering problems to build a portfolio of Tenstorrent based server and platform products for sale to end users.

This role is hybrid, based out of Santa Clara, Austin or Toronto.

We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.


Responsibilities:

  • Assist sales, applications engineering and business development in guiding OEM/ODM customers through the design-in development process for data center systems using Tenstorrent product solutions.
  • Work directly with OEM and ODM customers as required, understanding requirements, and providing engineering support from architecture, schematics, simulation and layout through validation and initial production.
  • Develop innovative HW, chip, and system architectures to extend the state of the art in machine learning performance and efficiency.
  • Train FAE’s and customers/partners on Tenstorrent products and handle in-depth hands-on engagement with customers on complex engineering projects for large-scale data center deployments.
  • Document the product design specifications, and prepare reference design documents to enable rapid adoption of Tenstorrent’s chipset into OEM server solutions.
  • Review customers’ solution and design, support customer design boards bring-up, diagnose problems and seek to resolve technical issues.
  • Manage assigned customer issues and quickly determine technical details of the issue to provide timely direction and support to the working team.
  • Craft presentations covering top design issues, root cause analysis, corrective and preventative actions and align with FAE’s to support issue closure.


Experience & Qualifications:

  • BS, MS, or equivalent. Strong academic background in Computer or Electrical Engineering, Computer Science, or related degree.
  • Computing system knowledge with expertise in python and Linux.
  • 5+ years of work-related experience in high-speed signal, system build, network or CPU/GPU.
  • Familiar with hardware development tools, scope and testing of signal integrity.
  • System design experience working with OEM, ODM or application engineering on enterprise servers or switches.
  • Experience working at data centers on system, rack and cluster level products is highly preferred.
  • Excellent communication and planning skills, while being self-motivated with a focus on execution and quality.
  • Highly collaborative and able to lead and work within cross functional teams.


Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.

Due to U.S. Export Control laws and regulations, Tenstorrent is required to ensure compliance with licensing regulations when transferring technology to nationals of certain countries that have been licensing conditions set  by the U.S. government.

Our engineering positions and certain engineering support positions require access to information, systems, or technologies that are subject to U.S. Export Control laws and regulations, please note that citizenship/permanent residency, asylee and refugee information and/or documentation will be required and considered as Tenstorrent moves through the employment process.

If a U.S. export license is required, employment will not begin until a license with acceptable conditions is granted by the U.S. government.  If a U.S. export license with acceptable conditions is not granted by the U.S. government, then the offer of employment will be rescinded.

Top Skills

Python
The Company
HQ: Toronto, ON
389 Employees
On-site Workplace
Year Founded: 2016

What We Do

Tenstorrent is a next-generation computing company that builds computers for AI.

Headquartered in Toronto, Canada, with U.S. offices in Austin, Texas, and Silicon Valley, and global offices in Belgrade and Bangalore, Tenstorrent brings together experts in the field of computer architecture, ASIC design, advanced systems, and neural network compilers.

Join us: www.tenstorrent.com/careers

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