Support Revolution

Primary Support Engineer, PeopleSoft Technical - Retainer

Posted 2 Days Ago

Hiring Remotely in United States

Remote

Expert/Leader

Software

The Role

As a Primary Support Engineer (PeopleSoft Technical), you'll tackle client cases, triage issues, provide expert support to clients, and collaborate with the support team on a flexible, retainer basis. You will also be available up to 15 hours a month, focusing on resolving technical needs effectively.

Summary Generated by Built In

Primary Support Engineer (PeopleSoft Technical) – Retainer-based

We have an exciting opportunity for a Freelance Primary Support Engineer (PeopleSoft Technical) to join us on a retainer basis, providing expert support to our growing global team.

About the role:
Are you a PeopleSoft pro with a passion for problem-solving? Looking for a flexible, retainer-based role where you can lend your expertise without a full-time commitment?
Join Support Revolution as a Primary Support Engineer (PeopleSoft Technical) on a 15-hour-per-month retainer and use your PeopleSoft expertise to make an impact!
What you’ll be doing:

Tackling client cases, triaging issues, and ensuring smooth resolutions
Meeting with clients to understand and address their technical needs
Collaborating with our wider support team to deliver top-notch service
Stepping in when bandwidth is tight or when permanent staff are on leave

What we’re looking for:

10+ years of experience in PeopleSoft HCM/FSCM support
Strong PeopleSoft Technical expertise
Experience in client-facing support roles
Ability to work independently while being part of a global team
Availability to support clients as needed, up to 15 hours/month

Why Join Us?

Remote & Flexible: Work from anywhere in the world!
Low Commitment: A great side gig to keep your skills sharp
Make an Impact: Help clients while supporting a dynamic team

Ready to jump in? Apply now and let’s chat!
About Support Revolution:
At Support Revolution, we help organisations break free from overpriced software support and forced upgrades, slashing maintenance costs while delivering superior service. Our mission is to empower businesses to reallocate savings into innovation, fuelling their growth.
If you’re ready to be part of a fast-growing, forward-thinking company, join us and be part of the revolution!
For more details, click here.
(Note: Support Revolution does not accept unsolicited CVs from agencies.)

Top Skills

Peoplesoft

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The Company

HQ: London

53 Employees

On-site Workplace

Year Founded: 2012

What We Do

Support Revolution provides 3rd party Oracle and SAP Software Support & Maintenance and help to save customers up to 90% on what they currently pay.

With us, there are no forced upgrades and no desupport dates, meaning that you can stay on your current release for as many years as you wish. We provide our own patches and legislative updates, bug fixes and support for customisations meaning that whatever issue your business faces with Oracle or SAP software, we can help.

For further details, see our website www.supportrevolution.com