Performs basic to complex premium accounting for direct bill activities, which includes collection of earned premium from active and cancelled accounts. Ensures timely and accurate billing and collection of revenue through a variety of established billing procedures in multiple systems.
What You’ll Do:
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Ensures timely and accurate billing and collection of revenues through a variety of established billing procedures and systems.
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Initiates and follows through by frequently communicating with the customer, underwriting, premium audit, producer/agent, and/or other inside departments to resolve any areas of disagreement and/or referral to an outside collection source.
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Responsible for following up and taking necessary steps to collect earned premium account balances when payment is not received.
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May review invoices/statements for accuracy.
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Processes check requisitions.
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Refers accounts to outside collection sources and facilitates progress. This includes decision to refer, providing necessary documentation, communication with collection source, authorization for filing suit and collection expense payments, and monitoring account until the full outstanding balance is collected or a decision is made to pursue lawsuit or charge-off.
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Analyzes accounts with poor payment records to determine appropriate action, such as payment plan change, special pay arrangements, cancellation, expiration, and reinstatement. Works with Underwriting to determine the best approach.
What It Takes:
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Bachelor’s degree or equivalent work experience
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Minimum 1 year of related Premium Services or related experience
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Understanding of all billing processes, procedures, and systems utilized in premium accounting.
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Intermediate accounting and analytical skills and math aptitude
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Excellent written and verbal communication
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Advanced personal computer skills in multiple software applications
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High attention to detail is desired.
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Ability to maintain highest level of ethical and confidentiality standards.
What You’ll Receive:
At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.
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Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday in office.
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Generous Paid-Time Off plan for you to enjoy time out of the office.
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401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
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Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle.
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Extensive Work-Life Resources to lend a helping hand.
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Sentry Foundation gift matching program to encourage charitable giving.
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Continue your education and career development through Sentry University (SentryU).
About Sentry:
We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Get ready to own your future at Sentry. Opportunities await!
Schanna Washington
Equal Employment Opportunity
Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
Top Skills
What We Do
Your business. Your employees. Your peace of mind. At Sentry, we understand what matters most to you. Because we’ve been there ourselves. We got our start in 1904, when members of the Wisconsin Retail Hardware Association formed their own insurance company. Establishing the company gave members strength in numbers, but it was the true strength of personalized service and Midwestern roots that became hallmarks of the Sentry name.
Today, we’ve grown to become a member of one of the largest and most financially secure insurance groups in the country by never forgetting where we came from. Perhaps that’s why many of our customers have been with us for decades.
And we can be there for you.
Our customers work in a wide range of industries, including transportation, manufacturing, metalworking, construction, auto dealerships, and more. From 401(k) plans and general liability to commercial property and workers’ compensation, we offer the insurance products that can help protect your business and your employees.
Our Stevens Point headquarters is the flagship of our business, which is supported by field offices strategically located throughout the United States. With more than $22.9 billion in assets, a $7.5 billion* policyholder surplus, and an A+ (superior) rating from AM Best,** the industry’s leading rating authority, we continue providing peace of mind.
One conversation at a time.
To learn more about us, the industries we serve, and the products we offer, visit sentry.com.
The content provided here is for informational purposes only: https://www.sentry.com/footer/legal-disclaimer.
*Assets and policyholder surplus are as of December 31, 2022, and represent the aggregate total for all members of the Sentry Insurance Group and are not reflective of any individual underwriting company.
**Sentry has an AM Best Financial Strength Rating (FSR) of A+ (superior), current as of June 2023. For details about AM Best’s rating scale, see ambest.com/ratings/guide.pdf.
