Policy & Procedures PM

Who we are About Stripe

About the team

Did you know that only around 4% of the world’s GDP comes from internet commerce? At Stripe, we believe that this represents a future with almost limitless potential for innovation, creativity, and global prosperity. While the promise of a global online economy is palpable, it doesn’t come without significant risk. Each day, bad actors disrupt the trust and safety of the internet and increase the barrier of entry for online businesses. The Financial Crimes team ensures that our platform remains safe, that prohibited parties are not allowed to utilize our services, and that we identify bad actors engaging in money laundering or other financial crimes. As we continue to expand, we are looking for a Financial Crimes Procedures and Controls Specialist to support and scale our efforts to address financial crime risks globally.

What you’ll do

As a Financial Crimes Procedures and Controls Specialist, you will play a key role in maintaining and optimizing our financial crimes procedures and workflows. You will ensure that our operations remain compliant and effective by managing audit findings, resolving issues, and updating processes as necessary. In collaboration with cross-functional teams, you will help ensure that our financial crimes prevention measures remain scalable and aligned with regulatory requirements.

Responsibilities

• Develop, maintain, and optimize financial crimes procedures and workflows to ensure operational efficiency, scalability, and compliance with regulatory requirements.
• Manage and track financial crimes-related issues, audit findings, and ensure proper resolution within specified timelines.
• Collaborate with internal stakeholders to design, implement, and continuously improve financial crimes controls, ensuring they are aligned with industry standards and best practices.
• Regularly review and update financial crimes procedures to reflect changes in regulations and internal policies.
• Provide actionable insights and updates to senior leadership on the status of compliance, controls, and operational improvements.
• Implement and enforce standardized procedures for key compliance areas, such as Anti-Money Laundering (AML), Sanctions, Due Diligence, and other financial crimes mitigation measures.
• Contribute to building a culture of compliance and risk awareness across the organization.
• Conduct comprehensive risk assessments to evaluate the effectiveness of current financial crimes controls and identify areas of improvement.
• Lead training and awareness initiatives to ensure team members and relevant stakeholders understand financial crimes risks, controls, and compliance obligations.
• Establish and track metrics to assess the effectiveness of financial crimes procedures, compliance programs, and issue management efforts.
• Conduct policy gap assessments to identify discrepancies between existing policies and regulatory requirements, and recommend improvements.

Minimum requirements

• 8+ years of experience in financial crimes compliance or a similar operational role.
• Proven experience in developing, maintaining, and optimizing financial crimes procedures and workflows.
• Demonstrated ability to manage audit findings, track issue resolution, and work with cross-functional teams to implement solutions.
• Strong understanding of financial crimes regulations (e.g., AML, KYC, Sanctions) and best practices.
• Experience in conducting risk assessments to evaluate existing controls and identify potential areas for improvement.
• Proven track record in designing and delivering training and awareness programs to promote risk and compliance understanding across the organization.
• Strong ability to establish and track metrics to measure the effectiveness of financial crimes procedures and compliance initiatives.
• Experience in policy gap assessments to ensure alignment with evolving regulatory requirements and industry standards.
• Excellent organizational skills with a keen eye for detail and a process-oriented mindset.
• Ability to manage multiple projects, priorities, and deadlines in a fast-paced environment.
• Strong communication skills, both written and verbal, with the ability to present complex issues clearly to senior leadership and cross-functional teams.

Preferred Qualifications

• Experience in the fintech, payments, or financial services industry.
• Knowledge of global regulatory frameworks (e.g., FATF, OFAC, EU regulations).
• Proficiency in data analysis tools (e.g., Excel, SQL, or other data management platforms).
• Experience working in a high-growth technology or financial environment.