We are seeking a skilled Platform Support Engineer with strong knowledge in various
technologies and excellent troubleshooting skills. The ideal candidate will have experience with
messaging technologies, metric technologies, and Kubernetes, as well as a solid understanding
of PostgreSQL.
Responsibilities:
- Troubleshoot, perform root-cause analysis, and debug issues.
- Manage and administer Kubernetes environments, with RKE2 preferred but not required.
- Provide developer or admin-level support, not just remote usage via Cloud.
- Triage Kubernetes-based issues, including logs (both container and host-level) and metrics.
- Utilize case-management tooling such as ServiceNow.
Required Skills:
- Strong proficiency in troubleshooting, root-cause analysis, and debugging.
- Deep Kubernetes experience, with RKE2 preferred but not required.
- Experience in triaging Kubernetes-based issues, including logs and metrics.
- Strong knowledge of PostgreSQL.
- Knowledge of messaging technologies like Kafka and JMS.
- Familiarity with metric technologies like Prometheus and Grafana.
- Knowledge of the EFK Stack.
- Experience with service discovery/mesh such as Istio.
Top Skills
What We Do
NTD Software is a Mexican company located in Guadalajara, Jalisco, known as "the silicon valley of Mexico." We help both startups and big companies by finding the right people to join their team and creating digital solutions using the latest or well-established programming languages and tools. Our expertise is in building software from the ground up and expanding our clients' existing teams, allowing us to work with businesses globally
