Platform Solutions Expert

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Job Description
The Future Begins Here
At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-driven capabilities, we are improving the lives of millions of patients around the world.
Mexico City has been selected to be home to Takeda's recently launched Innovation Capability Center thanks to its international recognition in qualified and experienced talent in the data, digital and technology fields. We invite you to join our digital transformation journey.
In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.
At Takeda's ICC we Unite in Diversity
Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.
PURPOSE OF JOB/POSITION

• The role of platform solution expert will be reporting into the Global Communications Data, Digital and Technology business partnering team and be acting as a direct bridge to the business.
• Understand and analyze complex customer requirements on a global scale
• Communicates changes, enhancements, and modifications of technology solutions - verbally or through written documentation - to project managers, sponsors, and other stakeholders

ACCOUNTABILITIES:

• Manages and prioritizes the day-to-day operations though understanding of impact, importance and urgency across multiple stakeholders, communication channels and country cultures
• Evaluates business processes, requirements and areas for improvement while developing and implementing solutions independently and leverages synergies to deliver sound solutions.
• Liaison directly with the business as well as the development team to ensure issues and requirements are recognized, understood and implemented on both sides.
• Reliably communicates across various leadership levels of the organization while maintaining the right level of details for each group.
• Develops into a subject matter expert for Takeda's digital communication technologies (such as our custom website management tool, SharePoint, Bitly, Politemail, Viva Engage, etc.).
• Solves complex problems with a broad impact on the business and interprets ways of prioritizing opportunities to streamline business and/or system processes.

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:

• Bachelor's degree IT, Business Administration or equivalent
• 1-3 years of relevant experience
• Strong business analyst and problem-solving skills
• Strong verbal and written English skills
• Ability to adjust chosen wording to audience skills as needed
• Strong IT affinity
• Experience in presenting at business meetings

Preferred

• Knowledge of digital communication technologies like modern SharePoint, Viva Engage, Politemail, Bitly as well as best practices for website structures.
• Already established foundation and experience with information architecture
• Understanding of working in a global environment with stakeholders sitting across the world

What Takeda's ICC Can Offer You
At Takeda, you take the lead on building and shaping your own career.
Joining the ICC in Mexico City will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.
It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

• Competitive Salary + Performance Annual Bonus
• Monthly Supermarket and Food Vouchers
• Flexible Working Schemes
• Comprehensive Healthcare Insurance Plans: Life, Medical, Dental & Vision
• Additional Time Off
• Diversity, Equity, and Inclusion Programs

If you have further inquiries on the ICC Mexico City or this role, follow us on LinkedIn, and look up for our upcoming online events where we will elaborate on open roles and host Q&A sessions.
MORE ABOUT US:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We are committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.
Locations
MEX - Santa Fe
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time