As a Platform Ops Specialist, you configure, administer and upgrade cloud services based on the organization's needs. You analyze issues related to IT deliveries, rollouts, controls and quality assurance. You support the more experienced professionals in your unit and help prepare opinions and implementation plans in accordance with your discipline's rules. As part of its digital strategy, Desjardins is transforming its development approach, and our team is responsible for supporting and maintaining a cloud platform and services. This includes an application platform (PaaS) with VMware Tanzu Application Service technology based on the Cloud Foundry (Tanzu by Broadcom) and Microsoft Azure managed services. More specifically, you will be required to :
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Handle user requests to integrate their applications into the cloud
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Apply the team's methods and processes to support and develop the platform and services
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Be responsible for ensuring that changes to ServiceNow (our IT services management system) are open, approved and documented before taking action
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Help develop and optimize procedures
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Help develop and implement objectives, solutions and action plans
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Analyze data, diagnose issues, make recommendations and draft relevant documentation
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Help with PI planning for your field of expertise
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Serve as a technology platform operations specialist
What we offer*
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Competitive salary and annual bonus
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4 weeks of flexible vacation starting in the first year
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Defined benefit pension plan that provides predictable, stable income throughout retirement
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Group insurance including telemedicine
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Reimbursement of health and wellness expenses and telework equipment
* Benefits apply based on eligibility criteria.
What you bring to the table
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Bachelor's degree in a related field
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A minimum of four years of relevant experience
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Please note that other combinations of qualifications and relevant experience may be considered
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Knowledge of French is required
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Proficiency in DevOps (Gitflow, CI/CD)
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Proficiency in IaC practice
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Knowledge of the Agile approach
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Knowledge of Linux
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Knowledge of Git, Concourse, Terraform, Vault, Bash, Shell and Python
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Knowledge of ITSM processes (incident and change management)
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Knowledge of Docker
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Expertise with the Azure cloud platform
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Expertise with Infrastructure as Code (IaC) tools
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Available 24/7 as an on-call advisor with pay
Complexity, Plans and aligns, Tech savvy
#LI-Hybrid
Trade Union (If applicable)
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Family
Information technology (FG)
Unposting Date
2025-01-27
Top Skills
What We Do
Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News
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