Job Description
At IKEA, we do things a little different. We think differently, act differently, and work differently as well. We like to break things. Like rules. And then make things. Like music-playing lamps. And beds disguised as sofas. Even plantballs that help us look after our planet. It’s all part of our vision - to create a better everyday life for the many. And it’s been keeping our co-workers going for over 75 years. By 2030, we hope to help millions more look forward to going home. Maybe you can help us?
About the area
Inter IKEA Group is organised in three core businesses - Range, Supply and Retail Concept - and five enabling functions. Together we contribute to the success of IKEA and share responsibility for the franchise offer.
The enabling functions lead key common activities in networks across Inter IKEA Group, as well as cover specific needs for the core businesses. The five Enabling functions are Operations Management, Business Performance & Support, Communication, Sustainability and People & Culture.
About the job
Data Distribution and Integration is a department within Operations Management responsible for integrations within Inter IKEA and data exchange towards franchisors using the IKEA brand and our suppliers. The product team is responsible for internal tools and services used to support the creation and delivery of data exchanges.
Your day-to-day responsibility will be to focus on managing bought services in close collaboration with our vendors and internal stakeholders consuming those services. You will plan, lead, and follow up on deliveries and new developments.
About you
You are an experienced leader who takes individual responsibility to ensure we achieve success together. You will work alongside fantastic colleagues, driven by curiosity and commitment to the inspiring IKEA vision.
We believe that you bring thorough knowledge and experience in service delivery management. You enjoy an agile, yet structured way of working and achieving results together with a team in a flexible environment. You understand the full IKEA value chain and how to create preconditions for an efficient development that will reach our targets.
You have a strong drive to make things happen and you can lead complex matters in a global context with curiosity and humbleness. You have a strong interest in people and leadership comes natural to you. You have a proven track record of leading, coaching and developing a group of engineers. The IKEA key values are your guide and through your leadership you create strong and trustful networks and relationships.
To be successful in this role, the following knowledge, skills and experiences would be valuable:
- Have solid leadership experience and a strong belief in the IKEA leadership approach
- Be passionate about delivering high quality services and a passion of bringing together people, process, and tools to successfully get there
- Excellent communication skills and stakeholder management capabilities
- Knowledge and experience in key aspects of IT software development, including integration across solutions and IT landscapes and experience in leading DevOps and Agile Scrum teams
- Excellent resource planning and backlog prioritisation skills
- Create various KPIs and data analysis for follow up and reporting
- Lead IT service management process across the domains including change management, prioritisation, resource and release planning, and operations.
- Have experience from managing and follow-up external vendors and agreements.
- Be service minded and find the best suitable solution to identified needs.
Additional Information
This role is full-time (40-hours per week) and based in Malmö, Sweden. This role sits in the Technology and Platform, Platform Area and reports to the Team Manager. If you would like to know more about the role, please connect with Magnus Persson ([email protected]), or if you have questions about the recruitment process, please connect with Wayne van Tonder ([email protected]).
At IKEA, we are looking for people who believe everyone deserves a seat at the table. You’re welcome no matter where you come from, what you believe, and what you look like. We don’t even care how you have furnished your home. We’re interested in you simply because you’re you. Even if your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. We believe that people’s different perspectives, backgrounds, and personalities make us better at understanding our customers dreams and needs. At IKEA, we’re all on the same project.
If you have a special need that requires accommodation in the recruitment process, just let us know.
Interested? Submit your CV and let us know why you would be a good fit for this role, in English, by the 8th of January 2025.
What We Do
The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment.
The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers.
The IKEA retail business is operated through a franchise system. Today, 12 different groups of companies market and sell the IKEA product range under franchise agreements with Inter IKEA Systems B.V.
Any jobs published on this page are offered by different companies operating under the IKEA Trademark.
IKEA was founded in Sweden in 1943.
