Platform Infrastructure Engineer

About Us

At Turquoise Health, we're making healthcare pricing simpler, more transparent, and lower cost for everyone. Have you or a family member ever gotten an MRI, a lab, or even a straightforward surgery without knowing the cost in advance? That's bonkers, right? We're working to fix that.

As a Platform Infrastructure Engineer, you will be responsible for managing our web platform, including deployment, operations and performance. You will lead efforts in monitoring and usage optimization to improve site performance and reliability. You will build operational support tools for standing up new web applications and managing existing ones to enable our Platform Engineering teams to build and deploy new features quickly.

As you would be working for a start-up, your role would be wide-ranging. You would get to work with a wide range of exciting tools to find pragmatic solutions to challenging real-world problems. You would be able to leverage what you already know while having the opportunity to learn new things constantly.
Below is a list of ideal qualifications for this position. Don't meet every single one of them? That's okay! Studies show that BIPOC, people with disabilities, and LGBTQIA+ folks hesitate to apply for a position unless they meet 100% of the qualifications listed. We encourage anyone to apply for all open roles. Building a truly diverse team is a challenge that we do not shy away from. Healthcare affects all people differently, but it significantly affects those in underserved communities. With a robust, diverse team, we are stronger and better equipped to change the future of healthcare for all.

As a Platform Infrastructure Engineer, you can expect…

Most of the time:

• Manage multiple Python/Django web apps deployed to Heroku, including scaling and resource allocation
• Improve and standardize the use of observability tooling (Datadog) for better monitoring and alerting
• Build out tooling for standing up new web applications and managing existing web applications
• Empower developers to easily deploy and monitor web apps via command line tools themselves

Some of the time:

• Support database management for web applications deployed on Heroku.
• Maintain and improve Product Engineering developer environments
• Interface with our AWS Dev Ops team on shared infrastructure
• Manage developer access and permissions to our web platform deployment tools
• Interface with our IT Security team to provision infra for pentests
• Interface with our IT Security team to ensure all existing infra meets SOC accreditation standards

Every now and then:

• Make recommendations on hosting resource allocation, including right-sizing hardware and cost-cutting

Requirements

What you bring to the Platform Infrastructure Engineer role:

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience
• 4+ years proven experience managing web applications deployed on the Heroku platform
• Experience with Python/Django
• Familiarity with observability tools such as Datadog, including monitoring performance and error tracking
• Strong proficiency in command line tools and scripting
• Familiarity with OpenSearch, Airflow, and OLAP data stores ideal but not required
• Experience in resource monitoring and usage optimization
• Proficiency in building developer experience tooling and improving developer environments.
• Solid understanding of database management for web applications.
• Strong collaboration and communication skills
• A knack for making thoughtful, actionable recommendations and quickly building consensus across Product Development teams

Salary

The salary range for this full-time position is $170,000-$185,000. Our salary ranges are determined by role and level, and reflect the minimum and maximum salary across all US locations (they are location agnostic). Within the range, individual pay is determined by factors including job-related skills, experience, and relevant education or training. We will talk about compensation in our first conversation and be transparent throughout the process about which level we think is the best match for you in our organization. Please note that the salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.

Benefits

• Competitive pay with equity options
• Stellar health care plan options (Medical, Dental & Vision), with FSA, DCFSA, & HSA options
• Company-sponsored disability & life insurance
• Unlimited PTO
• 401(k) + 4% Matching
• Fully remote work + flexible working hours
• $750 work-from-home setup budget 
• Paid quarterly in-person co-working weeks
• Quarterly $150 co-hanging stipend to meet up with coworkers
• Monthly $100 health and wellness benefit
• Generous paid family leave
• Annual $1,200 learning & development stipend

At Turquoise, we're making healthcare pricing simpler, more transparent, and lower cost for everyone. Have you or a family member ever gotten an MRI, a lab, or even a straightforward surgery without knowing the cost in advance? That's bonkers, right? We're working to fix that.
We're a Series B startup backed by top VCs a16z, Box Group, Bessemer Venture Partners, Tiger Global, Adams Street, and Yosemite. Most importantly, we're an accomplished group of folks (moonlighting as authors, bass players, improv instructors, chefs, linguists, and trivia buffs) with a passion for improving healthcare. We're eager to find ambitious and well-rounded teammates to join us on this mission.

Job Location

Turquoise Health is a fully remote company based in the US. We work with team members and contractors in the US and around the world, but we operate on US business hours and work with clients entirely based in the US. For this role, we are seeking US-based candidates.

Disability Accommodation Email

Turquoise Health is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact [email protected]