About the Role
We are seeking a skilled and motivated Platform Engineer to join our team. In this role, you will be responsible for designing, building, and maintaining the infrastructure and developer platforms that power our applications. You will work closely with development and security teams to enhance automation, reliability, and scalability across our systems.
Key Responsibilities
- Design, build, and maintain cloud-native platforms and infrastructure to support application development and deployment.
- Develop automation tools and frameworks to improve system reliability, scalability, and efficiency.
- Manage CI/CD pipelines using GitHub Actions and optimize build, test, and deployment processes.
- Implement monitoring, logging, and alerting solutions to ensure system health and performance.
- Collaborate with developers to enhance platform capabilities, resolve issues, and improve developer experience.
- Ensure security best practices are integrated into infrastructure and platform design.
- Work extensively with Docker for containerization.
- Support our transition away from Heroku by migrating services to AWS.
- Own and manage SOC 2 compliance controls, including evidence gathering and audit readiness.
- Evaluate Kubernetes and other orchestration tools to determine the best fit for our infrastructure needs.
- Troubleshoot and resolve platform-related incidents, minimizing downtime and improving system resilience.
- Maintain excellent ticket-keeping habits, ensuring transparency and clarity in ongoing work.
- Demonstrate proactive problem-solving by seeking out others quickly when encountering roadblocks.
- Over-communicate to ensure alignment across teams, fostering a culture of collaboration and responsiveness.
- Stay up to date with emerging technologies and best practices in cloud infrastructure, DevOps, and platform engineering.
Qualifications & Skills
- Learning Mindset: A voracious learner with a proven track record of quickly acquiring new skills on the job. Hungry to learn, adapt, and take on new challenges in a fast-moving environment.
- Cloud Platforms: Hands-on experience with AWS.
- Infrastructure as Code (IaC): Proficiency with Pulumi, Terraform, CloudFormation, or equivalent.
- Containerization: Strong proficiency in Docker.
- CI/CD Pipelines: Experience with GitHub Actions.
- Programming Languages: Experience with Elixir is highly preferred.
- Monitoring & Logging: Experience with tools like Prometheus, Grafana, ELK Stack, or other.
- Security & Compliance: Knowledge of SOC 2 controls, compliance frameworks, and audit processes.
- Communication: Exceptional communication skills, with a strong emphasis on over-communicating, ticket documentation, and proactive engagement.
- Collaboration: Strong problem-solving skills and the ability to work across teams with high visibility.
Preferred Qualifications
- Experience with Kubernetes or an interest in exploring its adoption.
- Experience with service mesh technologies such as Istio or Linkerd.
- Familiarity with microservices architecture and API gateways.
- Understanding of networking, DNS, and load balancing in cloud environments.
- Experience with GitOps practices and tools like Flux or ArgoCD.
Why Join Us?
- Opportunity to work on cutting-edge technologies and high-impact projects.
- Collaborative and innovative team culture.
- Competitive salary and benefits package.
- Flexible work arrangements (Remote/Hybrid options).
- Professional development and learning opportunities.
If you are passionate about building scalable, reliable, and efficient platforms and thrive in a highly communicative and proactive environment, we’d love to hear from you! Apply today!
Top Skills
What We Do
The Digital Onboarding adoption platform helps banks and credit unions turn account openers into engaged and profitable relationships. With personalized messages, microsites, and enrollment tools, the platform makes it easy to:
◆ Enroll in direct deposits in seconds
◆ Update default payment methods at multiple merchants at once
◆ Accept pre-approved offers with an eSignature
◆ Enroll in eStatements & Courtesy Pay without logging in
◆ Retrieve account & member numbers online
◆ Opt-in to email & text messages
◆ Adopt additional products
◆ And more!
Banks and credit unions can easily track product and service adoption rates and compare their performance to 100+ institutions using the platform. The platform enables institutions to deliver highly personalized communications that are more effective and efficient than traditional welcome kits, mailers, basic emails, and phone calls.
The platform was named the Salesforce Accelerate Pitch Competition Winner, FIS Fintech Accelerator MVP Award Winner, Mass Challenge Silver Award Winner, and CreditUnion.com’s Innovation Series Winner (Digital).