Planner/Works Programmer

Posted 6 Days Ago
Be an Early Applicant
2 Locations
27K-27K
Entry level
eCommerce • Marketing Tech
The Role
The Planner coordinates trades within the Responsive Repairs team, schedules works, and ensures customer satisfaction through effective communication and administration.
Summary Generated by Built In

Annual salary: up to £27,077.51

Planner

Cambridge – Cottenham,

£27,077.51 Per Annum. 42.5 Hours Per Week.

“A desire to make a positive difference wherever we operate has always been at the heart of our business. It was 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company”.

About the Role:

We are now seeking a Planner to join our team; delivering excellent service and support through our local teams, who understand the importance of working together for the local community.

As a Planner you will coordinate and motivate all involved in the Responsive Repairs team. You will work with all trades; Plumbers, Multi Trade, Roofers, Plasters, Electricians & Ground Works; scheduling works orders through our in-house appointments system, allocating repairs works to trade operatives whilst ensuring a safe & high performing customer focused service is maintained.

Role Criteria:

  • Previous experience in an administrative role or Planning
  • Excellent communication skills
  • IT Literate
  • Ability to meet deadlines
  • Ideally social housing experience

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.

Benefits we can offer you

  • 25 days annual leave plus bank holidays
  • Access to EAP which includes counselling sessions
  • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
  • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
  • Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
  • Family friendly policies

Required Qualifications:

Customer Service Experience

Apply below or to discuss your application further; contact:

Francesca Swan ([email protected])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Top Skills

MS Office
Planning Software
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The Company
Exeter
2,563 Employees
On-site Workplace
Year Founded: 1988

What We Do

Mears Group is a market-leading housing and care company that provides bespoke services to our clients. We provide and manage 11,000 homes for local and central Government and are also responsible for keeping 750,000 of all social housing in the UK in good repair. Mears has 6,500 employees and a footprint across the country

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