Placements Specialist

About Vouch:

At Vouch, we believe business insurance should move at the speed of innovation. Legacy insurance providers can’t keep up with the emerging risks of high-growth companies, leaving clients stuck with outdated, rigid coverage.

Vouch is a modern insurance provider dedicated to the innovation economy. Backed by $185M in funding from world-class investors, we’re reimagining business insurance—just as Stripe transformed payments and Brex reimagined credit cards.

Our platform replaces complex, legacy processes with a streamlined, tailored approach to risk management. Advanced technology simplifies every step, while expert advisors negotiate coverage as dynamic as the industries we serve. With Vouch, clients get the right coverage at the right price—and a team that scales with them.

Why should you join our team and Vouch?

Not only is this an exciting and growing team where you can drive a real impact on our scalability, but Vouch is also the preferred insurance provider to customers of Y Combinator, Brex, Carta, and WeWork. We’re a quickly growing startup that believes in transparency and acknowledgment with our team members and cultivating a values-driven company. Our values are “Put People First,” “Listen, Challenge, and Grow,” “Face challenges head-on and win as a team,” and “Serve clients with integrity and excellence.”

What does a work environment look like at Vouch?

This role is eligible to be based in our Chicago, San Francisco, or New York offices. We require the team members to be in the office at least two days per week (Monday and Thursday) to foster close collaboration and team building.

Role Responsibilities:

As a Placements Specialist, you will take on an autonomous, market-facing role within the Vouch Horizon Brokerage team, driving efficient insurance placements and optimizing coverage solutions for high-growth tech startups. You will collaborate closely with client managers and the sales team to understand client risks, then partner with carriers to negotiate and secure policies that align with clients’ needs.

This role offers broad exposure across multiple lines of business, with a primary focus on Management Liability, Cyber/Tech E&O, Professional Liability, and General Liability/Umbrella.

In this role, you will:

• Leverage market expertise and risk assessment skills to evaluate client exposures and recommend optimal coverage solutions.

• Negotiate directly with underwriters, securing favorable terms and conditions for clients.

• Manage end-to-end placements, ensuring seamless execution from risk assessment to policy issuance.

• Analyze market conditions and carrier appetite to develop strategic placement solutions that align with business objectives.

• Strengthen and maintain carrier relationships, contributing to business growth and expanding placement opportunities.

Job Duties:

• Work closely with client managers and producers to assess client coverage needs and provide strategic placement recommendations.

• Lead negotiations with underwriters to secure optimal terms and conditions for clients.

• Manage the entire placement lifecycle, ensuring seamless execution from risk assessment to policy binding and issuance.

• Analyze market trends, carrier appetite, and underwriting criteria to optimize placement strategies.

• Handle complex commercial accounts, identifying tailored solutions for unique risk exposures.

• Strengthen and maintain carrier relationships, fostering long-term partnerships to enhance market access.

• Ensure accuracy and compliance in all market-facing activities, including policy placements, endorsements, and client communications.

• Oversee and improve documentation standards, ensuring efficient and error-free processing of policies, binders, and endorsements.

• Identify and implement process improvements to increase operational efficiency.

• Maintain and update internal systems for tracking policy documentation, claims, and financial transactions.

• Serve as a trusted advisor, providing insights into carrier appetites, policy structures, and risk management.

• Act as a primary market liaison, effectively addressing client inquiries and concerns.

• Provide timely and accurate responses to client and team requests.

• Identify and escalate complex risks or underwriting challenges to senior brokers or domain experts.

• Participate in ongoing training and continuing education to build expertise in professional lines insurance.

About you:

• 3+ years of property & casualty insurance experience, ideally in commercial lines 

• Experience in a market-facing role such as broker, agent, MGA (retail or wholesale), underwriting, or account management.

• Proven ability to independently negotiate with carriers and clients, securing optimal terms without damaging relationships.

• Strong relationship management skills, with the ability to collaborate across teams and influence carrier decisions.

• Experience managing complex commercial accounts and balancing multiple client portfolios.

• Demonstrated ability to assess risk exposures, structure tailored coverage solutions, and contribute to placement strategy.

• Proactive, detail-oriented, and dependable, with strong follow-through on placements and client servicing.

• Comfortable navigating ambiguity, handling complex situations with composure, and making sound market decisions.

• Active P&C license required.

Nice to have:

• Exposure to and passion for early-stage startups and/or high-growth environments, someone who embraces change. 

Vouch provides several benefits to help you bring your best self to work:

• 💰 Competitive compensation and equity packages

• ⚕️ Health, dental, and vision insurance

• 👶 Parental leave

• 🌴 Flexible vacation time 

• 🎨 🧠 Wellness allowance ($80/month)

• 📲 🛜 Technology allowance ($100/month)

• 📚 Professional Development ($500/Yr)

• 💻 🎧 Home office setup (One-time $500)

• 🏫 📈 L&D: Partnerships with Ethena and monthly Lunch & Learns

• 🏳️‍🌈 ♀️ 🤝 Employee Groups: Vouch supports various employee groups to foster an inclusive, equitable workplace and create affirming, empowering, employee-centered spaces for conversation, community, and support. These groups include Pride @ Vouch, Women @ Vouch, Black @ Vouch, Virtual Connections, Pop Culture, Pets of Vouch, Skincare, Astrology, Plants, etc.

• 🧘 💲 Wellbeing: Voucher’s have access to many wellbeing perks, including  Peloton, Fetch, OneMedical, SoFi, etc.

• 📊 Bi-Annual performance reviews with quarterly check-ins: Vouch conducts bi-annual performance discussions with all team members, offering goal setting and check-ins, development discussions, and promotion opportunities.

What to expect in the interview process:

• 30-minute phone call with our recruiting team

• 30-45 minute Zoom interview with the hiring manager

• Case study/technical screen

• Meet the team! 30-45 min 1:1 Zoom meetings with 3-4 team members you’d work closely with in the role

Salary Range:

The pay range for this role is: $70,000-$75,000 per year. The role is also eligible for a discretionary annual bonus.

Our salary ranges are based on paying competitively for our size and industry and are part of our total compensation package, which also includes benefits and other perks. We also include stock options in all compensation packages and believe all Vouch employees should have the opportunity to become owners in the company. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skill set, location, and business need. The base pay range provided is subject to change and may be modified in the future.

Vouch believes in putting our people first, and building a diverse team is at the front of everything we do. We welcome people from different backgrounds, experiences, perspectives, and ranges of abilities. We are an equal-opportunity employer and celebrate the diversity of our growing team. 

If you require reasonable accommodation to complete this application, interview, complete any pre-employment testing, or otherwise participate in the employee selection process, please direct your inquiries to [email protected].