As a Pilates Instructor at Lulafit, you will be responsible for leading 1-1 and group training sessions utilizing 4 Merrithew Pilates reformers while providing the highest level of customer service in a professional corporate setting. You will be teaching to corporate employees working in the Transamerica Pyramid, anticipating their needs, being extremely detail oriented, and maintaining a high level of professionalism with everyone you interact with.
As a result of your time in this role, you brought joy to hundreds of human beings who work in the Transamerica pyramid. You created such deep and meaningful relationships with the building’s tenants that they never wanted lulafit to leave. Your legacy brought wellness and peak performance to the masses and turned their office building into somewhere they were excited to show up every day. Lastly, you led lulafit to become a lasting fixture in downtown San Francisco’s rebirth.
What You’re Responsible For:
- Pilates 1-1 and Group Programming: Act as lead Pilates trainer (on our 4 reformers) by coordinating and administering personal training and small group training sessions to professionals working in this corporate environment. Plan and lead group Pilates classes to the membership population. Provide timely and professional communication to members before and after sessions to ensure a hospitality-focused experience.
- Five-Star Hospitality Service: Ensure wonderful experience for members by anticipating their needs and bringing special touches to every session, for example: equipment is prepared ahead of time, towels placed on mats, and the smallest details of the member experience are attended to.
- Tenant Satisfaction and Engagement: Prioritize tenant satisfaction by actively engaging with tenants to understand their needs and preferences. Implement innovative strategies and programs to enhance their experience, fostering a vibrant and connected community that drives long-term loyalty and satisfaction.
- Building Team Collaboration: Work collaboratively with the building maintenance and operations teams to ensure the facility and equipment are well maintained.
Who You Are - Baseline Requirements:
- You have 1+ years experience in a fitness center environment teaching reformer Pilates classes or sessions. Even better if your experience has touched the corporate fitness or wellness sector.
- You have a valid Personal Training certification from a nationally recognized organization.
- You have a valid Pilates Trainer certification from a nationally recognized organization.
- You have an up-to-date CPR and AED certification.
- You are technologically savvy and can assist members with class and training sign-ups through our native technology as needed.
Who You Are - Key Competencies:
- Obsessively customer-centric. In previous roles, you have exceeded what customers expected of you, you have an innate hospitality mindset and are happiest when you are serving others.
- A hyper-organized ball juggler. You stay extremely organized and are constantly reprioritizing your own work because it’s what makes you most effective. Everyone refers to you as a stellar multi-tasker.
- You are a stellar communicator. You are known for clearly communicating your points - whether in email or verbally. In this role you’ll be communicating a lot about bookings (both coordinating them and confirming), sending vendor communications, and engaging with different levels of tenants (office managers to C-Suite).
Our Core Values:
Lulafit’s culture is based on a shared respect for our lived values HERE. Fit with our values is a critical component of our hiring process, and you and all of our colleagues are expected to live our core values in interactions with team members, customers, and stakeholders. An assessment of how you have exhibited our values is also an important part of your performance review process.
Our Commitment To You:
Lulafit is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We know the more inclusive we are, the greater our impact will be!
What We Do
Lulafit is a national wellness leader helping top organizations and real estate communities build modern cultures of well-being. Whether in a physical space or with virtual experiences, our platform amplifies physical, social, and mental health. The result is increased retention, higher engagement, and healthier and happier people.
Lulfit’s inclusive and approachable ethos is composed of five spokes. We believe empowerment, movement, connection, nourishment, and restoration are the critical elements of any healthy culture. Diverse well-being programs ensure an experience for everyone, regardless of your team’s size, shape, or identity.
To learn more, visit → lulafit.com/why-lulafit.
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