Phone Premium Auditor

The salary range for this job posting is $49,225.00 - $78,759.00 annually + bonus + benefits

The above represents the salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors. Your recruiter can share more information about the specific salary range during the hiring process.

This role will work in the Columbus, Ohio or Charleston, WV office and report to the Manager, Premium Audit. Upon being fully trained and proficient, the role may work a hybrid schedule in either office.

Are you a Referral?

If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team.

Unique residence requirements are listed in each job posting, please review closely for details.

Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint includes:

Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin.

JOB OBJECTIVE:
The Phone Premium Auditor performs auditing duties primarily as phone audits of of businesses and corporations to determine the proper reporting and payment of insurance policy premiums.  Mail audits may also be completed by the Phone Premium Auditor as assigned.

The Phone Premium Auditor works from a central office location with minimal travel, supporting an assigned territory or designated business segments to perform auditing services. 

ESSENTIAL FUNCTIONS: 
1.    Conduct audits primarily by phone examination of an employer’s accounting records to verify and record classification information to ensure premium payments are correct and in compliance with applicable laws. 
2.    May complete mail audits as assigned.
3.    Prepare audit worksheets to support audit adjustments and recommendations, and document audit trail. 
4.    Develop and determine premium basis, earned premium, and classification in accordance with company, industry and government rules and regulations. 
5.    Effectively communicate audit results to internal and external customers regarding classification or payroll variances. 
6.    Ensure quality of audit through proper risk classification and exposure basis identification.
7.    Maintain knowledge of current trends and developments in the field.
8.    Use related internal systems as required to perform duties.

OTHER FUNCTIONS:  
1.    Non-essential function: other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES: 
•    High school diploma required.  Bachelor’s degree preferred; accounting, insurance or business emphasis preferred.
•    Accounting or auditing experience strongly preferred. 
•    Insurance experience is a plus.
•    Ability to analyze and interpret accounting records.
•    Proficient in use of spreadsheets to include but not limited to Excel.
•    Ability to navigate and effectively use accounting, auditing or insurance systems.
•    Ability to advise policyholders on how to provide proper records necessary to conduct audits using NCCI, PCRB, WCRB and/or other states’ classifications and rules.
•    Ability to establish and maintain effective working relationships.
•    Strong customer service orientation. 
•    Strong oral and written communication skills.
•    Ability to effectively organize, prioritize and complete assigned work. 
•    Ability to work independently.
•    Ability to actively listen to internal and external customer requests and concerns and develop appropriate solutions.
•    Ability to identify customer needs and take appropriate action to meet those needs.
 

This position has been evaluated in accordance with the Americans with Disabilities Act.  Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it.  This description reflects the nature and level of work performed by associates in this position.  It is not an all-inclusive inventory of duties, responsibilities and qualifications required.  It provides an accurate overview of the work and skills needed to perform this position.  Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons.

Ready to join our team?
At Encova Insurance, we firmly believe that our associates drive our company’s success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating and financially rewarding opportunities.
Join us to discover a work experience where your diverse ideas will be met with enthusiasm – where you can learn and grow to your fullest potential.

What you can expect from us
Join our family of industry leaders, and let us reward you with a competitive salary, bonus and benefits package that includes but is not limited to: a 401(k), wellness programs, bonus incentive plans and flexible schedules, with an early close of the office every Friday. Additionally, Encova aspires to be an outstanding corporate citizen in all the markets we serve; we encourage and support associate participation in community initiatives through our foundations.
Encova Insurance is an EOE/E-Verify employer.