Performance Manager, Mid Corporates Midlands & East England

Posted Yesterday
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2 Locations
Remote
60K-67K
Mid level
Fintech • Software • Financial Services
The Role
This role involves managing client commitments, driving performance improvements, and collaborating with Regional Directors in business banking.
Summary Generated by Built In

End Date

Sunday 11 May 2025

Salary Range

£59,850 - £66,500

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

See below

Job Description

JOB TITLE: Performance Manager, Mid Corporates
LOCATION: Birmingham
HOURS: Full Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time in the office.

About this opportunity

This is an exciting opportunity to join the successful Commercial Performance & Enablement team within Business & Commercial Banking (BCB) and be at the forefront of the growth agenda!

Our team is responsible for delivering the Financial and Non-Financial business plan for Mid Corporates (MC) within BCB. The team comprises a small number of central roles, together with a geographically disbursed team of Performance Managers that play a key role in supporting the business deliver against its annual budgets and wider commitments.

You’ll work in close partnership with Regional Directors and MC Relationship Managers / Directors to support them through regular performance interactions, and by identifying and delivering performance improvements to deliver their regions client and financial plans.

Your roles and responsibilities will include:

  • Taking ownership for actively managing and delivering client and budgetary commitments through ongoing performance management and oversight.
  • Working with the Performance Director(s) to deliver the strategy, key enablers and initiatives designed within the Commercial Performance team in COO.
  • Working in close conjunction with the Performance Director to ensure timely and effective sharing of performance management information and demonstrating influencing the input drivers across the key products highlighting trends to Regional Director
  • Taking ownership for supporting the Regional Director in the delivery of MC’s Growth objectives, ensuring that these align to Group Values in terms of being Client First and demonstrating Product Agnosticism.
  • Demonstrating excellent coaching skills, spending time out in the business observing behaviours and providing regular feedback as to the "quality" and "effectiveness" of Relationship Managers / Directors.
  •  Influencing MC Relationship Managers/Directors to drive both their and their Associate’s performance in line with the Group's values and business objectives.
  • Role model agility in the workplace by leading digital advocacy across the Region and support colleagues when embedding new technology.
  • Ensuring activities align with internal and external policies, standards, reporting, legal, statutory and/or regulatory requirements

Why Lloyds Banking Group?

If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.

What we need from you?

  • Previous experience delivering results and driving performance growth within business and commercial banking.
  • A growth mindset and be an ambassador for change to enhance both colleague and clients experience.
  • Ability to communicate, present, and influence effectively.
  • Able to build positive relationships and influence across differing levels of seniority.

About working for us!

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

  • A generous pension contribution of up to 15%.
  • An annual performance-related bonus.
  • Share schemes including free shares.
  • Benefits you can adapt to your lifestyle, such as discounted shopping.
  • 30 days’ holiday, with bank holidays on top.
  • A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

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The Company
HQ: London
60,287 Employees
On-site Workplace

What We Do

Our purpose is Helping Britain Prosper. We do this by creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good.

We're part of an ever-changing industry and are currently on a journey to shape the financial services of the future, whilst supporting our customers’ changing needs.

The scale and reach of our Group means we can offer a broad range of opportunities to learn, grow and develop. Our values-led culture and approach to inclusion and diversity means we can all make a real difference together.

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