People Support Coordinator - 6 months Contract

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.

People Support Job Family Description: Key subject matter expert for HR-related policy and associate life cycle processes.  Supports the organization by providing HR business process support, troubleshooting system issues and answering and directing HR policy/process related questions.  Responsible for working across departments, interacting with our other partners in HR, Finance/Payroll and Enterprise Systems to ensure associate questions and issues are addressed.  Develops and improves processes that support efficiency and scalability.

People Support Specialist Job Description:

Company Information:

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. 

Position Overview:

The People Operations Coordinator is a key point of contact for Alteryx employees, assisting with HR-related processes and lifecycle programs. This role involves managing employee queries, supporting HR business processes, maintaining accurate employee data, troubleshooting system issues, and ensuring compliance with HR policies and procedures. The Coordinator will also play a role in improving operational processes and contributing to the knowledge base for greater efficiency and scalability. While most tasks are routine, there may be instances where interpretation or deviation from standard procedures is required, under the guidance of team leadership.

Key Responsibilities:

• HR Process Administration: Coordinate and support key employment milestones from pre-hire to retire including employee preboarding, onboarding, offboarding, supporting internal transfers/job changes, and other HR-related lifecycle processes.
• Employee Inquiry and Support: Serve as the first point of contact for employee inquiries submitted through the HR service center, ensuring prompt and accurate responses.
• Data Maintenance: Maintain and update employee records, including personal information, job details, and employment contracts/agreements, ensuring data integrity and accuracy.
• Reporting and Audits: Run basic workforce reports from Workday and perform data audits to ensure the accuracy and quality of HR processes.
• Knowledge Base Contributions: Create and improve HR knowledge base articles for employee self-service and efficient case management.
• Confidentiality and Compliance: Handle sensitive employee information with discretion, ensuring compliance with company policies and procedures.
• Process Improvement: Identify opportunities for process improvement and contribute to the enhancement of HR operations.
• Regional/Local EMEA Support: Provide HR administrative and on-site support for regional EMEA team including preparing and coordinating completion of all pre-hire employment contracts, interview coordination, background check processing, new hire onboarding paperwork, facilitating new hire orientation sessions for the region, supporting benefit and leave forms and insurance card administration, contract amendments for employee job changes, various compliance reporting requirements, foreigner list management, ad hoc confirmation of employment, statistical compliance reports, and offboarding processing and paperwork.
• Additional duties as required.

Qualifications:

• High School Diploma or equivalent required; a 2-year degree is preferred.
• 2+ years of functional HR experience, or 3+ years of general experience.

Required Skills/Qualifications:

• Strong experience in delivering excellent customer service and creating positive experiences.
• Detail-oriented with a proven ability to complete tasks effectively and efficiently.
• Experience in handling confidential information with discretion and maintaining confidentiality standards.
• Strong organizational skills and ability to prioritize tasks to meet deadlines and objectives.
• Ability to follow documented work instructions while maintaining high quality and consistency in work outputs.
• Problem solving and troubleshooting abilities.
• Strong collaboration and teamwork abilities to partner with cross functional teams for process improvements.
• Strong technical aptitude to learn administration of people technology.
• Foundational understanding and application of company policies and HR procedures.
• Language Skills: Clear proficiency in both English (spoken and written) is required for effective communication.

Schedule

• Monday – Friday, Timings – 15:00-00:00 – subject to change depending on business requirement.
• In-Office Wednesday & Friday, Remote on other days.
• Ability to work overtime as required; flexibility to work a later shift.
• Contract duration - 6 months

Valued Skills:

• Proficiency and experience with Workday and Service Now

#LI-MP!

Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences.

This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls.