About Us
Move money. Make money. Finix is a full-stack acquirer processor, empowering businesses of all sizes with flexible, modern payment solutions. Processing billions of dollars annually, Finix enables SaaS, marketplace, and e-commerce platforms to accept payments, manage payouts, and onboard merchants seamlessly. With our no-code, low-code, and developer-friendly tools, businesses can get up and running in hours—not months.
Finix has raised over $175M, including a $75M Series C led by Acrew Capital, with participation from Lightspeed Venture Partners, Leap Global, American Express Ventures, Bain Capital Ventures, Homebrew, Inspired Capital, Sequoia Capital, Visa, and others.
About the Role:
As the People Operations Partner, you’ll have a meaningful impact by supporting our Finixians to succeed in their roles by being the first point of contact for questions and coordinating critical people programs.
This role will report directly to the VP of People and Talent. You’ll collaborate closely with our Finance, Business Technology, Compliance, and Operations teams to support ongoing projects and deliver strategic people support.
This hybrid role entails working in the office 4 days per week in our San Francisco HQ.
What you’ll be doing day to day:
- Own the employee lifecycle including Pre-boarding, On-boarding, and Off-boarding
- Be the go-to person to support our Finixians with any benefit, working norms, and policy questions.
- Create memorable moments for our Finixians, both in person and virtually, to drive Finixian engagement and team building.
- Own our HRIS (Paylocity) and People Team Tech Stack (15Five, Workramp) to ensure accurate data around people changes and updates.
- Analyze and report monthly and quarterly People metrics and demographics to measure impact, identify trends, and provide valuable insights to the leadership team.
- Assist with the planning of performance reviews and employee engagement surveys.
- Manage the People Team Confluence page
- Respond to audit, unemployment, and employment verification requests.
- Work with the VP of People to create and launch our new Finixian Feedback survey. We’re overhauling our engagement surveys, from timing to content to gain actionable insights from our Finixians.
- Develop AI tooling to support our Finixians to be more impactful and efficient
The big projects you’ll help us tackle this year:
- Work with the VP of People to create and launch our new Finixian Feedback survey. We’re overhauling our engagement surveys, from timing to content to gain actionable insights from our Finixians.
- Develop AI policy and tooling to support our Finixians to be more impactful and efficient.
- Possible office move or office refresh.
You are:
- Someone who has done most of this. 2+ years of People Ops experience, preferably in a high-growth organization.
- Knowledgeable of the law. Well-versed in local, state, and federal employment laws and regulations.
- A fan of technology. You understand the need for tech to support scale and a human to guide the way. And excited about AI.
- One who sweats the small stuff. You know details matter and love tying up loose ends.
- Passionate about your craft. You take pride in your work and have an eagerness to evolve. You may often find yourself geeking out on the latest tech solutions, reading People blogs, listening to podcasts, and dreaming about how to create an environment where high performers thrive.
- Excited about numbers and spreadsheets. You can whip up a pivot table, chart, or graph with ease to tell a story or share insights.
- A hustler who can get stuff done while faced with competing priorities.
- You are discreet and can handle confidential information with grace and ease.
Finix is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Role: People Operations Partner
Level: IC3
Location: San Francisco, CA
Base Salary Range: $100,000/year - $140,000/year + Equity + Benefits
Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job-related skills, experience, and relevant education or training.
Top Skills
What We Do
Finix is on a mission to create the most accessible financial services ecosystem in history. To do so, we are building the global operating system for fintech, starting with payments.
Since 2015, we’ve been busy creating a payments management solution specifically for SaaS platforms—from startups to publicly traded companies—that want to earn more revenue, reduce churn, and delight customers.
With one developer-friendly API, Finix helps companies accept payments, manage payouts, and onboard merchants—all in the same place. Finix offers everything SaaS companies need to build a world-class payments solution.
Why Work With Us
Our diverse team of fintech professionals is dedicated to building accessible payments tools that democratize financial access. From employee development to customer success, we believe in the campsite rule—“leave it better than you found it”—ensuring every client and Finixian is better after working with us.
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