People Operations, Director

Posted 2 Days Ago
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Athens
Senior level
Artificial Intelligence • Fintech • Software • Financial Services
The Role
The People Operations Director leads a multinational HR department, ensuring alignment with business objectives and managing workforce development initiatives. Responsibilities include strategic planning, recruitment, policy management, and improving internal communications.
Summary Generated by Built In

Description

Optasia is a fully-integrated B2B2X financial technology platform covering scoring, financial decisioning, disbursement & collection. We provide a versatile AI Platform powering financial inclusion, delivering responsible financing decision-making and driving a superior business model & strong customer experience with presence in 30 Countries anchored by 7 Regional Offices.

We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment. As the People Operations Director you will lead and support a multinational team, by overseeing all aspects of the People Operations function and showing commitment and enthusiasm, while also possessing a strong strategic mindset.

What you will do

  • Strategic Alignment: Align current and future organizational structure and human capital requirements to the company business objectives and strategy.
  • Leadership: Lead a multinational people operations department, ensuring effective management and collaboration across various regions.
  • Executive Support: Provide strategic People Operations support to the CEO and leadership team, ensuring alignment with the company's vision and goals. Assist in developing leadership capabilities and succession planning.
  • Workforce Development: Identify and implement projects and initiatives to create a high-performing workforce. Lead global People Operations projects such as performance reviews and training and development programs.
  • Corporate Planning: Develop corporate plans for various People Operations matters, including compensation, benefits, health, and safety.
  • Recruitment: Lead the recruitment process globally, ensuring alignment with the organizational and human capital strategy.
  • People Operations Initiatives: Oversee all People Operations initiatives, systems, and processes to ensure they support the company's goals and objectives.
  • Internal Communications: Support and implement methods for improving internal communications to foster a positive and productive work environment.
  • Policy Management: Design, evaluate, implement, and maintain People Operations policies and procedures to ensure they meet organizational needs and comply with global employment legislation.

What you will bring

  • 7+ years of experience in leading an HR department of a Tech company.
  • Proven track record of delivering results in a dynamic high-growth environment with aggressive timelines.
  • Thorough knowledge of human resource management principles, best practices and employment legislation globally.
  • Master’s and/or Bachelor’s degree in Human Resources Management / Economics / Business Administration, or a related field.
  • The ability to develop and maintain effective working relationships with all stakeholders.
  • Excellent communication skills both spoken and written and fluent in English.
  • Excellent organizational and leadership skills
  • Diligent and firm with high ethical standards

Your key attributes

  • Strategic Thinking: Ability to foresee long-term implications of decisions and align HR strategies with overall business objectives
  • Leadership: Proven ability to lead and manage a multinational HR department effectively
  • Communication: Excellent communication skills, both spoken and written, with the ability to influence and persuade others
  • Flexibility: Ability to adapt to changing business environments and think globally
  • Problem-Solving: Strong strategic thinking and problem-solving abilities
  • Business Acumen: Understanding of business trends and the ability to think about and negotiate opportunities on an almost equal basis with other directors
  • Interpersonal Skills: Ability to develop and maintain effective working relationships with all stakeholders
  • Project Management: Ability to manage multiple projects and initiatives simultaneously
  • Compliance: Thorough knowledge of HR policies, procedures, and employment legislation globally

Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽‍⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart

Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
📚 Continuous training and access to online training platforms
🥳 CSR activities and festive events within any possible occasion
🍜 Enjoy comfortable open space restaurant with varied meal options every day
🎾 🧘‍Wellbeing activities access such as free on-site yoga classes, plus available squash court on our premises

Optasia’s Values 🌟

#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.

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The Company
Dubai
281 Employees
On-site Workplace
Year Founded: 2012

What We Do

We deliver Optasia, the AI Platform enabling financial access for the next billion customers. We are changing the world our way.

Α versatile, data-driven B2B2X (business-to-business-to-customers and SMEs) financial technology platform for MNOs, mobile wallet operators and financial institutions, which provides them with accurate credit scoring for responsible financing decision-making.

We support intelligent credit decisions, enable a broad range of financial services development and drive successful business models. All with ease, through our AI-led fully-automated decisioning algorithm, which allows us to efficiently make millions of decisions on financing, based on sophisticated data analysis.

Thanks to our technology and network we provide powerful flywheel effects with repeatable and scalable growth levers, to help our partners grow and enable financial access to retail & SME customers across numerous markets.

Operating since 2012 as Channel VAS and expanded in more than 35 countries in Africa, Middle East, Asia and LATAM with focus in emerging markets, Optasia Enabling credit decisions for an average of 116 million customers a month and had more than 980 million addressable subscribers in 2023, continuing to expand to new markets globally.

Optasia has been chosen as an investment opportunity by top firms such as Abu Dhabi's Waha Capital in 2017, and Ethos, a leading South African investment company in late 2018. The company also obtained ISO 27001 Certification in late 2021. Founded as Channel VAS in 2012, we became Optasia in 2022, incorporating a brand identity that more broadly reflects our capabilities.

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