People Operations Business Partner

About Nava

Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2013, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.

As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services.

People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners better understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.

Position Summary

The People Operations Business Partner supports the Manager of People Operations and their team in developing and executing strategies that fosters strong manager support.  This position is a key role responsible for organizing and leading weekly and/or monthly meetings with HR and managers. In this role the POBP communicates leadership goals and supports managers. The POBP strengthens relationships between HR and managers across all business units. 

Key  responsibilities include creating a strategic liaison between people operations and department leaders. This position's responsibilities encompass employee relations, manager support for compliance with training, onboarding, and development of talent, while ensuring managers are in alignment with Nava’s mission and values. Through this work, the People Operations Business Partner helps create a fair, inclusive, and psychologically safe work environment. Combined, these responsibilities support Nava’s values: Be Active Stewards, Impact over Ideology, Build Together, Inclusion is Essential and Progress Takes Work.

What You’ll Do

• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Assists in providing guidance to supervisors and managers on employee development, skills, and competencies, ensuring adherence to contractual and legal guidelines.
• Identifies training needs for business units and individual executive coaching needs.
• Manager Engagement
• May act as a mediator between employees, and managers.
• Proactively responds to employees' policy questions.
• Provides HR policy guidance and interpretation to managers.
• Provides guidance and input on business unit needs, workforce planning and succession planning. Follow up with managers with employees at risk.
• Assists with executing onboarding training. 
• Assists managers to improve the employee experience onboarding to projects.
• Evaluates data on annual hours, onboarding surveys, and probationary reviews.

Required skills

• 5+ years of people services and human resources experience.
• Thorough knowledge of people operations and human resources principles and applicable federal and state regulations.
• Strong competency with benefit and leave administration.
• Strong competency with HRIS systems.  
• Ability to work independently with little supervision.
• Extraordinary discretion, confidentiality, flexibility, and willingness to work closely with a cross-functional team.
• Proficiency in GSuite, Slack, Zoom, Excel, Apple computers, and other tools used to support a remote-work environment.
• Attention to detail and the ability to work independently and in a team environment.

Desired skills

• Previous business partner experience.
• Government contract work.

Other requirements

All roles at Nava require the following:

Must be legally authorized to work in the United States.

Must meet any other requirements for government contracts for which candidates are hired.

Work authorization that doesn’t require visa sponsorship, now or in the future.

May be subject to a government background check or security clearance, depending on the contract.

Perks working with Nava

Top-tier benefits – Comprehensive medical, dental, and vision coverage.

Plenty of time off – Vacation, holidays (including Juneteenth), and floating days.

Annual bonus – When Nava wins, so do you.

Parental perks – Paid leave + weekly meal deliveries for new parents.

Wellness support – Full wellness program to keep you feeling your best.

Zero copay care – Virtual doctor visits at no cost through UHC.

Take a break – Sabbatical available after continued service.

401(k) match – We invest in your future with a generous match.

Flexible work – Remote-first with flexibility to fit your life.

Home office help – Setup support via Staples + company laptop.

Utility credit – Monthly contribution for at home costs (where applicable).

Growth resources – Learning programs to level up your skills.

Development budget – Funds for courses, tuition, and more.

Referral rewards – Help us grow and earn while you do.

Commute perks – Commuter benefits to get you moving.

Full coverage – Disability, life, and AD&D insurance included.

Culture that cares – Collaborative and remote-friendly.

Location

We have fully remote options if you reside in one of the following states:

Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin.

*If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Additionally, if employed with Nava, you must be based in the U.S. and cannot work from outside the country.

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Please contact the recruiting team at [email protected] if you would like to request reasonable accommodation during the application or interviewing process.  

We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.