Senior Manager / Director of HR

What we're looking for

doola is seeking a strategic and results-driven HR Director to lead our people function during a pivotal phase of growth. This will be our first dedicated HR hire, with unlimited room for impact and growth. As a function leader, you will play a critical role in shaping the company's culture, developing and executing HR strategies, and ensuring alignment with doola's mission and business goals. This position is ideal for an experienced HR professional who thrives in a fast-paced environment, wants to roll up their sleeves and do the tactical work, demonstrates excellent leadership capabilities, and has a passion for building high-performing teams and fostering an engaging workplace.

What you will do

• Develop and execute a comprehensive HR strategy that supports doola’s growth objectives, aligns with company values, and fosters a culture of innovation and collaboration.
• Act as a trusted advisor to the executive team, providing guidance on organizational structure, talent development, and change management.
• Oversee all aspects of the HR function, including recruitment, onboarding, performance management, learning and development, compensation and benefits, employee relations, and compliance.
• Lead strategic workforce planning to ensure the company attracts, develops, and retains top talent.
• Oversee the recruitment process for all roles, ensuring a seamless and positive candidate experience.
• Drive initiatives to enhance employer branding and position doola as an employer of choice in the industry.
• Champion a values-driven culture that promotes employee engagement and high performance.
• Design and implement programs that enhance employee satisfaction, motivation, and retention.
• Conduct regular employee engagement surveys and use insights to drive continuous improvement in workplace culture.
• Ensure HR policies, practices, and programs are compliant with local and international labor laws.
• Oversee the administration of employee benefits and compensation programs, ensuring competitiveness and alignment with company objectives.
• Maintain HR systems and processes to drive efficiency, data integrity, and confidentiality.

Who you are

• 8+ years of progressive HR experience, with at least 3 years in a senior HR leadership role, preferably in a high-growth or startup environment.
• Deep knowledge of U.S. labor laws and global HR best practices, with experience managing HR across multiple geographies being a strong plus.
• Experience managing a global workforce of both employees and contractors
• Proven track record of designing and implementing strategic HR initiatives that drive business outcomes.
• Exceptional interpersonal and communication skills, with the ability to influence and build trust across all levels of the organization.
• Demonstrated ability to lead and inspire teams, driving alignment and accountability across diverse functions.
• Strong analytical and decision-making skills, with the ability to balance strategic thinking and hands-on execution.
• Comfort operating in a fast-paced, dynamic environment with competing priorities.
• Bachelor’s degree in Human Resources, Business Administration, or a related field; advanced degree or certifications such as SHRM-SCP or SPHR preferred.

About doola

doola is building the OS for the next generation of online businesses. Formation. Legal Docs. EIN. US Address. Bank Account. Payments. Taxes. Website. US Phone Number. $1000s in Software Perks. And More. We handle the operational details. You grow your business. From start to six figures+ in revenue, we're with our companies for the long term.

Our mission is to unlock the potential of human entrepreneurship and democratize access to wealth creation by empowering anyone in the world to turn their dream idea into their dream US business.

We're seeing some exciting growth right now. Our product resonates strongly with customers worldwide, and we have worked with entrepreneurs on every continent (except Antarctica, yet!). We're backed by some of the top investors in the world, including Nexus Venture Partners, HubSpot, Y Combinator, and HustleFund. We know we're only scratching the surface of what's possible in terms of the value we know we can provide.

Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and enthusiasm for small businesses, you will find a home at doola.

doola is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. doola considers qualified applicants with criminal histories consistent with applicable federal, state, and local law. doola is also committed to providing reasonable accommodations for talented individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation made due to a disability, please let your recruiter know.