People Operations Associate

What we're looking for

doola is seeking a dedicated and people-oriented professional to join our team as a People Operations Associate. This role is crucial for enhancing employee satisfaction, streamlining HR processes, and overseeing recruiting and interviewing activities as doola continues to grow. As a central figure in our HR department, you’ll directly contribute to fostering a supportive and efficient workplace environment. If you excel in a fast-paced setting, have strong interpersonal skills, and are passionate about developing workplace culture and building a talented team, this role is for you.

What you will do

• Act as the primary point of contact for employees, addressing HR-related queries with promptness and reliability.
• Assist with the onboarding process for new hires, providing a warm welcome and detailed guidance about company policies and procedures.
• Manage HR records, including personnel files and attendance data, ensuring accuracy and confidentiality.
• Support the administration of benefits programs such as health insurance, retirement plans, and other company-provided benefits.
• Coordinate training sessions and workshops that enhance employee skills and knowledge.
• Assist in the development and implementation of HR policies and systems that improve workplace culture and employee experiences.
• Collaborate with various departments to support HR projects, such as surveys, performance reviews, and employee engagement initiatives.
• Take ownership of the recruitment process, from job posting to managing interviews and participating in the selection process, ensuring a smooth and efficient hiring experience.
• Develop and implement strategies to attract high-quality candidates, including enhancing employer branding and optimizing job descriptions for visibility and appeal.

Who you are

• You have 3+ years of experience in human resources, employee relations, recruiting and HR administration.
• You are knowledgeable about U.S. labor laws and have experience with HR systems and databases.
• You possess excellent interpersonal and communication skills, capable of interacting with and supporting team members at all levels within the company.
• You are a problem-solver with strong organizational skills, capable of managing multiple priorities and meeting tight deadlines.
• You thrive in a startup environment, adapting quickly to changes and proactively seeking ways to improve processes.
• You have a Bachelor’s degree in Human Resources, Business Administration, or a related field. SHRM or PHR certification is a plus.

About doola

doola is building the OS for the next generation of online businesses. Formation. Legal Docs. EIN. US Address. Bank Account. Payments. Taxes. Website. US Phone Number. $1000s in Software Perks. And More. We handle the operational details. You grow your business. From start to six figures+ in revenue, we're with our companies for the long term.

Our mission is to unlock the potential of human entrepreneurship and democratize access to wealth creation by empowering anyone in the world to turn their dream idea into their dream US business.

We're seeing some exciting growth right now. Our product resonates strongly with customers worldwide, and we have worked with entrepreneurs on every continent (except Antarctica, yet!). We're backed by some of the top investors in the world, including Nexus Venture Partners, HubSpot, Y Combinator, and HustleFund. We know we're only scratching the surface of what's possible in terms of the value we know we can provide.

Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and enthusiasm for small businesses, you will find a home at doola.

doola is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. doola considers qualified applicants with criminal histories consistent with applicable federal, state, and local law. doola is also committed to providing reasonable accommodations for talented individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation made due to a disability, please let your recruiter know.