BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit www.bitgo.com.
We are seeking a HR Business Partner to play a pivotal role in enhancing our business strategies and processes in People Operations and across our global orgs. You’ll work closely with our Leadership teams around employee development, engagement and policy. You’ll provide guidance on improving our compensation, leveling and performance management initiatives using a data driven approach.
Responsibilities:
- Act as a strategic thought partner to our leadership teams.
- Provide high-touch support to management to improve work relationships, build morale, and increase productivity, engagement, and retention
- Act as an advocate and resource for BitGo employees.
- Partner with and advise leaders and managers on all things people-related, such as performance management & coaching, employee relations, succession strategy and organizational development.
- Advise and consult management on BitGo HR policies and programs, in collaboration with People Ops team members and in-house counsel as necessary.
- Work with legal counsel and external consultants to help ensure BitGo’s compliance with other federal, state, and local labor regulations (wage regulations, equal employment opportunity laws, etc.).
- Assist in the administration, tracking, and support for company-wide Performance Management and Engagement Survey and other programs as requested
Skills and Experience:
- A background of 7+ years in HR or People Operations
- Strong analytical and project management skills, proven ability to design clear processes, and a very detail-oriented yet flexible approach to problem solving.
- Knowledge of international employment-related laws, regulations, and compliance requirements.
- Ability to thrive in a fast-paced environment with ever-changing priorities.
- Experience partnering closely with the senior leadership team.
- A clear, approachable, and friendly communication style and strong customer service orientation.
- Experience implementing people programs including performance coaching, employee relations, compensation review process, HR compliance, and employee development/growth.
- Experience working in a remote, globally distributed team in a fast-paced high-growth environment strongly preferred
- Passion for cryptocurrency adoption and personal experience with crypto strongly preferred
Why Join BitGo?
Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.
Here are some of the benefits* of working at BitGo:
- Competitive base salary, bonus and stock options
- 100% company paid health insurance for employee, partner and dependents
- 4% 401k company match
- Paid parental leave, paid vacation
- Free commute and parking pass; 5 min from Caltrain
- Free custom lunches, dinners and snacks
- Computer equipment and workplace furniture to suit your needs
- Great colleagues and inspiring startup environment
- Benefits vary based on location
Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed investing.
Pay Transparency Notice: Depending upon your leveling and location, the compensation for this role averages between $150,000 - $170,000 USD base salary. Equity, an annual performance bonus and the benefits outlined below are also a part of this role's package.
Top Skills
What We Do
BitGo is the leader in digital asset financial services, providing institutional investors and crypto platforms with liquidity, custody, and security.
In 2020, the company reached new milestones with the launch of BitGo Prime, the first and only deeply integrated, full-stack solution with custody, trading and lending. With the launch of BitGo Portfolio and BitGo Tax, the company also manages activities across wallets, exchanges and service providers.
In 2018, it launched BitGo Trust Company, the first qualified custodian purpose-built for storing digital assets. BitGo processes over 20% of all global Bitcoin transactions, and supports over 250 coins and tokens. BitGo’s customer base includes the world's largest cryptocurrency exchanges and spans more than 50 countries, including qualified custodial entities in Switzerland and Germany.
BitGo is backed by Goldman Sachs, Craft Ventures, Digital Currency Group, DRW, Galaxy Digital Ventures, Redpoint Ventures, and Valor Equity Partners.
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