RKL Virtual is seeking a dynamic Payroll Specialist to become an integral part of our HRIS team. This pivotal role is the linchpin for delivering precise and prompt payroll services to our esteemed clients. This position encompasses processing payrolls, handling prior balances during implementation, and orchestrating 401(k) filings. As a Payroll Specialist, you will be the central point of contact for payroll clients, managing a variety of backend payroll operations with an emphasis on compliance and efficiency.
- Process client payrolls, ensuring accuracy, compliance, and timely delivery
- Manage daily ACH transactions and maintain compliance with payment schedules and tax impounds
- Actively participate client discovery, kick off and implementation calls and perform analysis of client needs
- Conduct new hire reporting procedures in both iSolved and the state website, possibly having to research and register on the clients behalf
- Register clients for state accounts, such as Unemployment and state tax registration
- Perform client onboarding activities, including adding client, employee, and wage information into iSolved
- Handle prior balance entries and reconciliations during the implementation of new payroll systems
- Integrate 401(k) contributions and manage related reporting and compliance
- Conduct backend new hire reporting and process ACH payments
- Monitor the payroll inbox and respond to client inquiries and requests
- Provide support to the HRIS specialist team in troubleshooting client payroll issues and HRIS-system issues
- Participate in client discovery and implementation meetings, offering insights and analysis
- Collaborate on data collection and template creation for client information imports
- Audit and reconcile imported data to ensure accurate parallel payroll runs
- Troubleshoot and test errors within the payroll system, ensuring data integrity
- Analyze client data submissions for HRIS system translation and optimization
- Support internal and external client training, provide demos, and ensure ongoing client satisfaction
- Assist with insurance and workers' compensation audits by gathering necessary information
- Participate in iSolved trainings and contribute to the documentation of payroll processes
- Any other duty as needed to drive to the vison, fulfill the mission, and abide by the values of this organization
People Management and Relationships
- Serve as a primary payroll contact for clients, establishing trust and ensuring that their needs are met with professionalism
- Work collaboratively with team members, maintaining open communication and providing updates on payroll processing and troubleshooting statuses
- Engage in a supportive role, assisting colleagues with knowledge sharing and contributing to a team-oriented environment
Business Growth
- Support the expansion of payroll services through excellent client service and participating in demonstrations that showcase the team’s HRIS capabilities
- Contribute to the acquisition of new clients by ensuring seamless payroll integrations and supporting the client onboarding process
Qualifications
Required Knowledge, Skills, and/or Abilities
- Comprehensive understanding of payroll processing, including tax regulations, timing considerations, and special pay scenarios (e.g., bonuses, special pay runs).
- Proficiency in HRIS platforms (iSolved preferred) and familiarity with third-party vendors for data analysis and reporting.
- Excellent communication skills, with the ability to interact effectively with clients and colleagues.
- Detail-oriented with a strong focus on accuracy and quality control in all aspects of payroll.
- Proficient in all Microsoft Office applications and Zoom.
- Proficient in setting priorities, managing multiple projects, overcoming obstacles, and utilizing organizational skills to accomplish tasks quickly.
Education, Experience, and Certifications
- Associate's or Bachelor’s degree in accounting, finance, HR, or a related field, with a strong emphasis on payroll and tax regulations.
- Minimum of 2 years of experience in payroll and payroll taxes.
- Certified Payroll Professional or Fundamental Payroll Certification preferred, but not required
Essential Functions
- Ability to work in a stationary position and use a computer for extended periods of time
- Adequate manual dexterity to operate standard office equipment such as computers, telephones, and printers
- Capability to read and understand information presented on a computer screen and in written documents
- Must be able to communicate effectively with clients and team members in person, over the phone, and through electronic correspondence
- Flexibility to attend in-person meetings or training sessions as required, which may involve travel and overnight stays
- Ability to accommodate a flexible work schedule, including potential for work outside of standard business hours to meet client needs
- Ability to lift 20 lbs
- Ability to bend, kneel, twist, or reach out
- This job description is subject to change at any time and employee will be given additional responsibilities as assigned
Salary Range:
$55,000 - $65,000
Top Skills
What We Do
We are RKL, a leading advisory firm focused on delivering solutions that help organizations navigate everyday complexities and get to the next level, however they define it.
We tap into a wide range of services — tax, accounting, financial management, workforce strategies, private wealth, technology and more — to deliver solutions that help organizations and their leaders navigate everyday complexities and get to the next level, however they define it. Fueled by the talent and dedication of nearly 600 professionals, we're consistently ranked among the nation's top firms and Pennsylvania's "Best Places to Work," and earned a Best of Accounting Client Satisfaction award for our world-class Net Promoter Score. Learn more at rklcpa.com.
Follow us on LinkedIn for the latest insights, trends and strategies from RKL experts, as well as firm news and community engagement. You can also connect with us on Twitter (@RKLcpa) and Facebook (https://www.facebook.com/rklcpa).
Investment advisory services offered through RKL Wealth Management LLC. Consulting and tax services offered through RKL LLP. RKL Wealth Management LLC is a subsidiary of RKL LLP.
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