Payroll Analyst

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE ROLE

Reporting to the Director of Payroll, the Payroll Analyst will research unclaimed property claims related to payroll, contact employees who have outstanding checks, maintain a list of employee overpayments, and follow up on the repayments to ensure appropriate tax treatment.

The Analyst will also assist with the handling of special projects, reporting, and preparation of manual payments. This employee will have a high level of processing accuracy and superior customer service in the demanding and fast-paced live entertainment industry.

WHAT THIS ROLE WILL DO

• Maintain an updated list of all uncashed checks and returned payroll wages.

• Maintain an updated list of all garnishment refunds and re-issue monies owed.

• Communicate with employees to update addresses or banking information and follow through with the re-issuance of any outstanding monies owed to employees.

• Maintain a listing of employees that have been overpaid, timing and plan for repayment as well as calculation of all tax effects of the repayments.

• Maintain a listing of employees who have received advances and ensure appropriate deductions.

• Assist in answering the payroll hotline and handling employee requests or issues.

• Serve as a backup to the rest of the team for issuance of out of cycle manual checks.

• Continuous evaluation and improvement of all payroll processes seeking maximum processing efficiency and accuracy.  Research and make recommendations regarding new technology and automated solutions for payroll processing.

• Maintain high level of customer service including timely research and response to inquiries and consultation on payroll issues including tax and regulatory matters.

• Maintains confidentiality and security of payroll information and data files.

• Special projects as needed.

WHAT THIS PERSON WILL BRING

• Bachelor’s degree in Business related field from an accredited college or university strongly preferred

• Minimum of 1 year office environment experience

• Strong time management skills and the ability to maintain open communications and a collaborative team environment

• Attention to detail and ability to learn and understand the unclaimed property requirements

• Ability to learn and understand the necessary components of processing payroll

• Strong customer service orientation, exhibiting patience and an ability to maintain a professional demeanor in all communications, both verbal and written

• Effective interpersonal and communication skills that includes the ability to interact with employees at all levels

• Advanced Excel skills

• Oracle experience preferred

BENEFITS & PERKS

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

• HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)

• YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days

• WEALTH: 401(k) program with company match, stock reimbursement program

• FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support

• CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment

• OTHERS: Volunteer time off, crowdfunding match

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. 

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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