Payments Strategy & Transformation Control Manager - Vice President

Job Description
Rapid digitization is transforming all aspects of our lives, with payments being a crucial element. J.P. Morgan's Payments organization provides cash management, liquidity, commercial card, FX, and escrow solutions globally. Our teams leverage the latest technology and data analytics to deliver innovative payment services, focusing on real-time payments and distributed ledger technology.
As a Control Manager Vice President within the Commercial & Investment Bank, you will lead the development of an enhanced control framework focused on risk identification, control design, and governance. In this role, you'll drive a continuous and integrated approach to risk assessment, ensuring real-time control issue detection and remediation. Collaborate with cross-functional teams to create a proactive risk and control culture, managing activities related to CORE, Risk Events, and Issues/Action Plans to mitigate operational risks and reduce financial loss and regulatory exposure.
Job Responsibilities:

• Foster a proactive risk and control culture using proven evaluation strategies and change management protocols.
• Review and analyze program-related data, such as KRIs and KPIs, to support business programs and strategies.
• Provide leadership for the execution of the Risk & Control Self-Assessment, managing control breaks and resolutions.
• Collaborate with control colleagues across the firm, including business, operations, legal, compliance, risk, audit, and technology functions.
• Develop and implement Operational Risk Analytics to identify and measure risks, advising senior management on trends and proactive risk mitigation strategies.

Required Qualifications, Skills, and Capabilities:

• Bachelor's degree or equivalent experience required, with expertise in governance and oversight across business and risk disciplines.
• Over 8 years of experience in the financial services industry, in controls, audit, quality assurance, risk management, or compliance.
• Strong understanding of control and risk management concepts, with the ability to design and evaluate a Risk & Control Self-Assessment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio), with excellent written and verbal communication skills.

Preferred Qualifications, Skills, and Capabilities:

• Knowledge of Payment products is a plus.
• Experience in developing metrics and transforming risk and control reporting using intelligent tools and automation.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.