Payments Specialist (Payouts) - LATAM (Remote)

Why should you join dLocal?

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets. 

By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health, and learning benefits, among others. Being a part of dLocal means working with 900+ teammates from 25+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

What’s the opportunity?

We are looking for a Payouts Specialist to join our Payouts Operations team. The ideal candidate will join a team that takes full responsibility for carrying on the processing flows on different countries, interacting with different banks or partners, and looking to improve their performance.

What will I be doing?

• Manage the relationship with suppliers in various countries, establishing and maintaining effective communication to ensure compliance with agreements and successful collaboration.
• Work together with the Country Manager and/or the Expansion team to organize the search pipeline for robust solutions and new flows, evaluating the needs and priorities of each country.
• Improve operational capabilities, reduce costs and automate flows by identifying and evaluating potential vendors and technology solutions.
• Participate in projects that transcend the management of payment providers, becoming involved in broader initiatives that affect the countries under their responsibility.
• Maintain close collaboration with other departments such as Product and the commercial area, to prioritize the backlog of tasks and ensure that all integrations are properly analyzed before moving on to the Product/IT area.
• Obtain a deep understanding of the operations and regulations in the countries involved to ensure the correct assembly of processes that comply with the specific legal and operational requirements of each country.

What skills do I need?

• Technical experience in technological solutions, mainly oriented to banking solutions and/or payment processors.
• Project management skills, able to efficiently organize and prioritize work and available resources.
• Excellent communication and negotiation skills to establish and maintain strong relationships with suppliers and other internal teams.
• Analytical capacity to evaluate potential providers and technological solutions, considering aspects such as capacities, costs and automation.
• Strategic thinking and ability to see beyond the management of payment providers, getting involved in broader projects aligned with the company's objectives.
• Knowledge of BI tools for data analysis.
• Advanced English

What happens after you apply?

Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!

Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal!