Payments Relationship Manager

Posted 7 Days Ago
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London, Greater London, England
Entry level
News + Entertainment
The Role
The Payments Relationship Manager develops and maintains relationships with payment providers to enhance contract negotiations and issue resolutions. Responsibilities include monitoring provider performance, collaborating on performance reports, and ensuring alignment between the product roadmap and payment improvements, while supporting standard operating procedures to ensure high quality.
Summary Generated by Built In

Company Description

Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together.

Job Description

As a Payments Relationship Manager, you will be responsible for building strong relationships with our external payment providers ensuring commercials are competitive and that we are benefiting from all potential features and functionalities offered.

Reporting to the Global Head of Payments Relationships you will be part of our Payments & Compliance team who are responsible for contract negotiation, issue resolution and stakeholder management.

Are you looking for an opportunity to add true value to a team?

What you will do 

  • Develop solid relationships with Payment Providers and Partners.
  • Setting up regular calls and meetings with providers.
  • Monitoring performance of providers to identify areas for improvement.
  • Gathering details of the planned development and roadmap items to ensure our product roadmap is aligned.
  • Collaborate with the Payment Relationship Managers to produce monthly packs by markets/regions to illustrate the performance of the region (deposits, withdrawals, fees) and provide key insights to the business.
  • Provide input and guidance to the ongoing development and updating of our standard operating procedures and processes ensuring a consistent level of performance and quality. 

Qualifications

  • Track record of Relationship and Stakeholder Management at a senior level
  • Attention to detail & ability to multi-task
  • Solid understanding of the payment's industry
  • Excellent interpersonal skills
  • Data-driven and detail-orientated with good analytical, problem-solving skills

Additional Information

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning.

Depending on your role and location, you can expect to receive benefits like:

  • Generous group bonus scheme
  • Hybrid working - 2 days in the office
  • Private medical insurance
  • Pension Scheme - matched to 6%
  • Ability to buy and sell holiday
  • Free subscription to wellbeing app Unmind
  • Entain & Enhance days – 2 paid days off to focus on your professional or personal development
  • Sharesave Scheme
  • Paid Subscription to LinkedIn learning

And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.

Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.



At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. 

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.

The Company
HQ: New Jersey, NJ
13,672 Employees
On-site Workplace

What We Do

Welcome to Entain.

Our journey as Entain began when we evolved from GVC Holdings on 9th December 2020, but our brands have been paving the way and making history since the 1880s.

Today, we’re one of the world’s largest sports betting and gaming entertainment groups – a FTSE 100 company that is home to more than 25 widely recognised brands, such as bwin, Coral, Foxy, Gala, Ladbrokes and partypoker.

But that’s just the beginning. We’re constantly broadening our horizons and expanding our global influence. For example, our partnership with MGM Resorts International has allowed us to make waves in the US by powering BetMGM with our bespoke and top-of-the-line technology.

It’s with this unique technology that we’re revolutionising our industry, and we’re boldly working towards being THE world leader in sports betting, gaming and interactive entertainment. Really though, it’s the people that truly make us who we are. There’s over 24,000 of us around the world and counting, but we all play for the same team.

We’re proud to promote a culture that shatters barriers to unite, and encourages uncompromised diversity of background, thought and experience. When we win, we win together.

If you share our values and want to be part of the revolution, we want you on our team. With offices across 19 different countries, we have an excellent history of identifying and nurturing the finest talent on a global scale. We’re all about putting our customers at the heart of the action and, with us, you can help bring moments of excitement into people’s lives.

At Entain, it’s your game. We’re ready to play – are you?

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