Who we are looking for
The State Street Global Transactions Control and Banking - Payments team is seeking an experienced Project Lead to direct Business User Acceptance Testing activities related to payment processing. You must have a strong understanding of the global payments infrastructure as well as the various modernization initiatives across markets and Financial Market Utilities. You have extensive experience and demonstrated ability to act as a liaison between operational, project and technology teams, vendors and external industry groups working on large scale cross-platform high risk projects.
What you will be responsible for
As a Project Lead you will:
- Actively attain SME level knowledge and understanding of business processes and flows via in-depth analysis of workflows and Standard Operating Procedures
- Host interviews and deep dive sessions in order to understand and document business use cases
- Develop a thorough test strategy and plan that is both efficient and encompasses all desired functionality and workflows
- Be the voice of the business, articulate and champion business requirements
- Collaborate across teams to coordinate testing activities across platforms
- Clearly and concisely communicate defects and expected results to IT and project partners
- Assess business impact of all identified defects and recommend prioritization
- Actively participate in operational readiness activities including planning, training and documentation
- Build meaningful and effective relationships with business, project and IT teams across the organization
- Think outside the box to identify and recommend opportunities to improve operational workflows through technology
- Develop and distribute business user acceptance testing metrics
- Perform business user acceptance testing
- Triage post implementation issues and defects, monitor resolution and coordinate re-testing efforts
- Manage and coach Business Analysts on the team in the APAC region
- Coordinate and manage all external testing applicable to State Street’s Payments infrastructure e.g. SWIFT, RITS, CHATS, FEDWire, CHIPS etc.
What we value
These skills will help you succeed in this role
- Exceptional operational and IT knowledge and understanding of the global payments infrastructure including SWIFT (MT, ISO20022), RITS, CHATS etc.
- Understanding of liquidity management principles and processes as it relates to global payment settlement systems and correspondent banking models
- Proven ability to influence courageously at all level, excellent interpersonal and communication skills
- Demonstrated ability to manage testing activities in large scale corporate projects and a strong understanding of structured quality assurance practices
- Excellent problem solving and analytical skills, attention to detail and organization
- Self-starter with an aptitude to troubleshoot and learn independently
- Extensive hands-on experience managing large projects with competing priorities and diverse stakeholders
Education & Preferred Qualifications
- University degree in Business, Accounting, Finance, Information Technology or relevant professional experience
- 5+ years experience in the payments industry, managing testing/implementation activities for large scale enterprise projects with diverse stakeholders
- You can demonstrate in-depth knowledge of payments infrastructure
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At State Street, we partner with institutional investors all over the world to provide comprehensive financial services, including investment management, investment research and trading, and investment servicing. Whether you are an asset manager, asset owner, alternative asset manager, insurance company, pension fund or official institution, you can rely on us to be focused on your challenges. We are committed to doing what it takes to help you perform better — now and in the future